Where else the ring?

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JayLC's review of The Diamond Store www.thediamondstore.co.uk

★☆☆☆☆

“Where else the ring?”

Written on: 19/01/2022 by JayLC (1 review written)

Ordered from them 16th December where it stated the ring was in stock and would be delivered 22nd December. Took the money and the next day got an e mail saying, sorry will be 4 weeks. Not happy as it was a surprise gift for my wife for Christmas. They offered a refund, which I would have got Christmas eve! They then offered to send a ring 2 sizes smaller than requested, I responded saying why on earth would I want a ring 2 sizes smaller? Nothing! I then received another e mail saying it would be delivered within 10 days and they have allowed extra time to ensure this. 20 days later, no ring, no contact and can't through via the phone. Stay well clear of this company!

  • £1100

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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