Disgusting, disgraceful, no resepct

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★★☆☆☆
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Shipton and Co. - www.shiptonandco.com

★☆☆☆☆

“Disgusting, disgraceful, no resepct ”

Written on: 22/09/2020

My elderly mother ordered from this company who clearly have non existent customer services although do have an order line - people there however, no nothing and fob you off telling you they will get someone to call you back as a matter of urgency - YOU WILL NOT GET CALLED BACK - my mother is still waiting for her order 9 weeks later, they have taken her money though - surely there is something can be done about this it must be against the law taking money off people and not sending their goods - I urge everyone who is having the same experience to take this further - letter to service ombudsman and care standards. When my mother placed her order and paid for the goods she did this in good faith, its awful.

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

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