Goods & refund never arrived

4.8 / 5
96% of users recommend this
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MaximoGreer216's review of Joshua James Jewellery


“Goods and refund never arrived”

Written on: 14/07/2016 by MaximoGreer216 (1 review written)

I ordered goods advertised on the web site in May. I kept getting emails saying the goods would be in stock in a few weeks. Eventually I got an email in July saying goods not available and I would get a refund. Refund made then immediately cancelled. I am now in dispute via PayPal.
Do not recommend on any count. You cannot get through to the company by phone as there is always "an unusually high volume of calls" (now I wonder why?) and their emails promising to resolve things are worthless words.

  • Cannot rate. Goods ordered May and by July had stil not arrived

    Goods purchased & cost

  • Customer Service

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