Don't buy off these people

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joeronan's review of H Samuel www.hsamuel.co.uk

★☆☆☆☆

“Don't buy off these people”

Written on: 28/01/2021 by joeronan (1 review written)

Ordered a Xmas gift early December but by Xmas eve nothing and unable to get through on the phone. Reluctantly cancelled ( they confirmed receipt of my cancellation ) but they replied NO you cannot due to our small print which only gives you five days to cancel so they went and produced and engraved my gift middle January!!!! well over a month after my order! Citizens advice and Trading standards have both confirmed they acted illegally next step for me is small claims court where I will recover my costs plus refund ! I can really do without this they treat their customers like fools. They even censor their published reviews and refused to post mine because it was poor. Don't use them.

  • £53

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