Don't buy off these people

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H Samuel www.hsamuel.co.uk
★★★☆☆
3.0
From 77 reviews
56.0% of users recommend this

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joeronan's review of H Samuel www.hsamuel.co.uk

“Don't buy off these people”

★☆☆☆☆

written by joeronan on 28/01/2021

Ordered a Xmas gift early December but by Xmas eve nothing and unable to get through on the phone. Reluctantly cancelled ( they confirmed receipt of my cancellation ) but they replied NO you cannot due to our small print which only gives you five days to cancel so they went and produced and engraved my gift middle January!!!! well over a month after my order! Citizens advice and Trading standards have both confirmed they acted illegally next step for me is small claims court where I will recover my costs plus refund ! I can really do without this they treat their customers like fools. They even censor their published reviews and refused to post mine because it was poor. Don't use them.

  • £53

    Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

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