Finishing-Touch Reviews - www.finishing-touch.co

Click here if this is your business
★★★★☆
3.8 / 5
70.6% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Finishing-Touch - www.finishing-touch.co - Ask a question now

Media Gallery for Finishing-Touch - www.finishing-touch.co

Finishing-Touch - www.finishing-touch.co

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Great Quality”

Written on: 08/02/2019 by jonsurman (2 reviews written)

Came through post really quick, they were a good price for the quality… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Totally disgusting service ”

Written on: 18/04/2018 by Sparks407 (1 review written)

I ordered for a friends birthday. Site says sent by 1st class signed for post. Not so.  It's been nearly 2 weeks and still no goods. I sent emails that were not responded to. Only responds by messenger and is very rude. When questioned she keeps saying not in the office and will get back to me. Told that she would forward tracking details for the parcel and then but didn't. Claimshe that she sends items twice a week via the above method then changed her mind and said that the items are… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Amazing Products”

Written on: 29/10/2017

I had a mothers love necklace from this website and I loved it, my mom was over the moon, I would 100% recommend this company… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 1
★☆☆☆☆

“Stay cleer not sold as described”

Written on: 30/08/2017

This company false advertised their feather angel ring as sterling silver, when clearly it is not. When first arrived I loved the ring, within 2 days made my finger green, then the copper started coming through the silver plating. Seller then wanted me to send the ring back for testing, expecting me to pay for the postage. Saying 6000 sold without a complaint. At this point I lost all trust. Any reputable seller would test the rings they sell and would have been mortified! Not this one. Stay… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 2 0
★★★★★

“looked absolutely perfect ”

Written on: 26/02/2016 by suecox123 (1 review written)

I needed a necklace for my maid of honor dress for my sisters wedding, and I found the perfect thing on finishing-touch.co I was afraid I wouldn't get it in time, but it ended up coming sooner than I had ever expected it would. It was also much less expensive than my local options, which made it so much better. My necklace came with plenty of time to spare, and looked absolutely perfect with my dress and hair. My sister said she wished we would have just gotten that necklace for everyone! I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 1
★☆☆☆☆

“Shockingly bad service”

Written on: 10/02/2016 by windsongsue (2 reviews written)

My Daughter bought me a bracelet in memory of my Mum because of the name - "Angel's tear". It was a bangle style and when I attempted to try it on, the bangle snapped clean in two! An email was sent, and ignored. Finally a message was sent on facebook which was answered and many messages back and forth ensued. Once she found out the item was out of her 28 day returns policy she refused to help. She sent me website links, attempting to verify her rights with the Consumer rights law but failed to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Pinkladycrafts's Response to windsongsue's Review

Written on: 12/06/2016

I also received damaged goods from this company. Absolutely NO customer service. I would give them 5/5 for ignoring me. I wish I'd never spent my hard earned money on this disgraceful company.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Clairecooling's Response to windsongsue's Review

Written on: 16/02/2018

I brought a broach, it broke after 1 day, I emailed them 20 times a day for 6 weeks before I got a reply. There response - we don't have a refund button, claim it back from your bank. I was blocked when I commented on their Facebook page. I brought the angel wing earring for £1 from the Wish site. Avoid

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Pinkladycrafts's Response to windsongsue's Review

Written on: 12/06/2016

I also received damaged goods from this company. Absolutely NO customer service. I would give them 5/5 for ignoring me. I wish I'd never spent my hard earned money on this disgraceful company.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 3 Comments
★☆☆☆☆

“Terrible customer service”

Written on: 07/02/2016 by Hill222 (1 review written)

Bought 2 pairs of earrings from Finishing Touch - seemed a good deal but as usual when it seemed to good to be true - it is!! The earring arrived late some 2 weeks later and both pairs were badly packaged and severely damaged and unusable. Contacted the company several times to a variety of e-mail address but never even got a reply. When I raised a claim on Paypal, their only note back was a short "send them back" - no offer of apology or even postage cost to return! I will pursue the claim… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Windsongsue's Comment

Written on: 10/02/2016

I've had the same problem. She conducts all her inquiries via Facebook messenger (most unprofessional). She ignores emails and also written complaints mailed to her, quoting her legal obligation. I guess she knows most people won't take action against her in the small claims courts due to the value of the items in question, I would have - it's the principle - but another company have gifted the same item to me when they heard how she'd treated us. Her customer service, or lack of, is abysmal.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 2 0
Read 1 Comment
★☆☆☆☆

“NOT HAPPY ”

Written on: 28/01/2016 by random54321 (1 review written)

i ordered my order over a week ago and still not recieved it .i have emailed them and no reply. i am starting to wonder if this company is real or have i been ripped off as there is no phone number to contact them i onLY HAVE AN EMAIL ON HOW MUCH I PAYED WITH A REF NUMBER NO CONTACT ON A LINK TO EMAIL WHICH I HAVE AND NO REPLY… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Windsongsue's Response to random54321's Review

Written on: 10/02/2016

According to Trading standards she is legally required to provide a phone number and mailing address - which I pointed out to her. She has no regard for the law and has no morals. She replied to me via facebook messenger, but Consumer rights informed me that was completely unacceptable and most unprofessional and advised me not to conduct any further communication with her that way. Report her to Consumer rights, they already know about her!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 2 0
Read 1 Comment
★★★★★

“in love with it straight away!”

Written on: 30/09/2014

Well worth the price! Bought for a friends birthday! in love with it straight away! Wanted it for myself! Looks way more expensive than the price! Gems sparkle and really reflect the light.. Perfect for those who aren't so crazy about wearing jewellery as its light and easy on the eye- understated yet very classy! Packaged beautifully too so saved me the hassle of wrapping! All in all very happy with my purchase.. Even happier to see my friends delighted face, she loved it! Yes, I recommend… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Sammyally's Comment

Written on: 20/10/2014

The long cables, the extra lights, and chargeable batteries are great contributions that make a great difference in the lives of those managing the health facility.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 1
Read 1 Comment
★★★★★

“Absolutely fantastic.”

Written on: 03/07/2014

I recently used Finishing Touch Cars for my daughters prom night at Alton Towers. The Range Rover limo arrived in plenty of time and the chauffeur, John, was absolutely fantastic and never stopped smiling. Nothing was too much trouble. I would definitely use them again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 1
★★★★★

“Top Tier Jewelry”

Written on: 20/05/2014 by Raiole (1 review written)

The website was surprisingly easy to use. It takes barely any time to find what you're looking for. Even then, it's more fun to continue browsing. It was a great experience from the selection all the way to the checkout. I would definitely recommend this to a my friends… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 1
★★★★★

“Truly Amazing.”

Written on: 28/04/2014 by Hinzlee (1 review written)

My bf gifted me a vintage charm bracelet from this site. And I must say it just so wonderful. A beautiful piece of art. I am totally in love with it. I've just ordered another one for my mum, A similar kind of bracelet but a lil bit different. I must say that have got some unique and beautiful designs, that I haven't seen on other websites so far... !! I highly recommend this to any one whose a in love with accessories. I'm definitely going to be their regular customer now. :) cheers… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 1
★★★★★

“Well worth the price!”

Written on: 24/04/2014 by Monaghan1959 (1 review written)

Well worth the price! Bought for a friends birthday! in love with it straight away! Wanted it for myself! Looks way more expensive than the price! very classy! Packaged beautifully too so saved me the hassle of wrapping! All in all very happy with my purchase.. Even happier to see my friends delighted face, she loved it! Yes, I recommend finishing-touch.co … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 1
★★★★★

“Brilliant service”

Written on: 25/03/2014 by McKenzie180 (1 review written)

Brilliant service and prices. I would definately use them again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 1
★★★★★

“Great selection of goods ”

Written on: 15/11/2013

Very easy site to navigate around. Great selection of goods on offer all at a great price. Service is exceptional usually delivered in a matter of days, well packged. Have used this site a few times and never been disappointed Anyone buying any of the goods on offer can't go wrong with this site. Well done finishing-touch.co… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 1
★★★★★

“Stunning Jewellery!”

Written on: 18/09/2013

I purchased the angel tear bracelet and the tear drop pendant from this site for a special night out I was attending and thought they would look great with my outfit (baby blue dress). They both arrived the day after purchase which was fab and they came in a lovely little pouch to keep them safe in. I was over joyed with both products and had so many compliments on both pieces!! They shimmered and glistened all night long and got a few people talking. I will definitely be buying from them again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 1
★★★★★

“customer service”

Written on: 12/09/2013

what a good site i found www.finishing-touch.co super fast post on my item,s i got off them very happy. excellent customer service will use them all the time for gifts and myself 5 out of 5, ann… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 1
overview