Very Bad Experience!

4.7 / 5
92% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Amionescu's review of Buy Fine Diamonds -


“Very Bad Experience!”

Written on: 29/01/2020 by Amionescu (1 review written)

DO NOT BUY FROM THIS SHOP! The worst experience I ever had. I ordered a custom made wedding ring. I received a ring 1/2 size smaller, different polish on the inside, even if I insisted on that aspect, authenticity document stating the type and weight of the metals used. I contacted the shop and they accepted a reimbursement in writing. I sent back the wedding ring and bought another one the same day, being certain that this is a trustworthy seller and if they confirm the reimbursement in writing I do not have to worry. During the night I received a new message from the seller saying that they changed their mind and refuse the reimbursement. Very disrespectful discourse suggesting that maybe I have bought jewelry before from the supermarket and that is why I want to know the weight! They have the ring and the money now and no resolution yet!

  • Goods purchased & cost

  • On time


  • Customer Service

  • Quality of website

  • Value For Money

Report this review
Was this review helpful? 2 0