Thought it was great until…..

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Denise430's review of Alba Rose - www.albarose.com

★☆☆☆☆

“Thought it was great until…..”

Written on: 19/08/2021 by Denise430 (1 review written)

Bought my £700 handmade platinum diamond wedding ring from their then bluewater store. It was made to match my engagement ring from another jewellers. Was perfect or so I thought!!

A few months later a stone fell out. Customer service awful and then I have woken up this morning with my ring snapped clean in half!! Literally dangling from my finger. All I did was go to sleep!

How can platinum do that? Is it actually platinum or have we been totally taken for a ride……. I know what I’m thinking.

Totally devastated by the whole thing

We bought it from alba rose (who now seem to have changed their name to alba rose ashes )


We saved for so long for this ring and to suddenly have this happen, when times are tough enough as they are, is so upsetting.

  • Platinum and diamond wedding ring- £700

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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