Coralgraph www.coralgraph.com

Coralgraph www.coralgraph.com
★★★★★
4.6
90.0% of users recommend this
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Latest Reviews

“Bad customer service, unhelpful and inconsiderate”

★☆☆☆☆

written by debbiellayne on 05/02/2019

I placed an order for a batch of Rhino mugs and I was delighted with the quality of the majority of them. Unfortunately about 7 in the batch had lumps and marks on them which meant I would lose money on them as I'd have to sell them at a lower price from the rest. I contacted the company before Christmas to let them know and asked what they could do about this when just a few of the mugs were defective. They asked for pictures, which I sent but things like lumps on a glossy white mug are very hard to capture in pictures. That was 21st Dec and I didn't get a response. I emailed them again on 15th Jan to ask for a follow up and the response was that if I wasn't happy with the quality I could send them back for a refund and suggested that I go to a different supplier if their products weren't to my liking!! Other companies who have received pictures have sent replacement mugs without expecting me to go to the trouble of re-packaging and sending them all back as they have obviously valued my business instead of telling me to go elsewhere. I tried again to explain my position and what was expected from each batch - I asked numerous times if it was normal to have a few mugs with defects so I knew for future reference but this was never responded to. I said I wanted to keep purchasing from them but that I just needed to know what was to be expected and I said I was looking for some small recourse that wasn't going to cause me too much inconvenience such as a partial refund on the defective mugs or a credit on my next order. Nope, they will do no such thing. The Customer Relations agent responded to me by COPYING AND PASTING his last email and adding in one sentence to say they do not offer partial refunds without items being returned. They really don't care about their customers. Instead of considering that the customer has ordered something that they want to be able to use with little trouble, they just expect you to go to the inconvenience of sending back large bulky items yourself without any help from them and then be without the items you've ordered. There are companies that offer way better service than this and actually respond to your emails and are helpful and understanding. Whilst you have to pay a bit more, it's worth it for the better customer service. They told me to use Xpres and so I guess from now on they will be getting my business instead of Coralgraph. I hope they go bust. I posted the above review on Trustpilot and Coralgraph had the gall to post a response saying I had been offered a refund and that they offered to collect the items free of charge - all rubbish. I updated the review to inform readers that they were trying to protect their reputation and they edited their review to try and discredit me by saying I was a difficult customer and have problems with every company I deal with, purely because I've left all of 4 negative reviews. I deal with a hell of a lot more companies than that! My reviews are designed to warn people and these guys are the worst of the worst. They claim to treat all customers fairly, but for whatever reason they have singled me out and treated me badly and that's just how it is. But to take my experience and discredit it really takes the cake. Please avoid this company at all costs.

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“Excellent”

★★★★★

written by dmLane269 on 28/10/2014

Very professional all the way around. Our experience with Coralgraph has been singular. We have increased our trade with them consistently and plan to do so moving forward. Their team is very good and their products are excellent. They have been attentive to our needs and have, on several occasions gone above and beyond when we needed it.

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“Best Shop for Ink Cartridge”

★★★★★

written by Anudryhones on 23/03/2014

I am a regular customer of Coralgraph. Most time I buy Ink Cartridge and printer parts. This is my best online shop where I can get those products at cheap rate. That's why every time I come to them. I recommend to you that use this website for purchase Ink Cartridge and others products.

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“100% Trusted Online Shops”

★★★★★

written by Jamessoman on 23/03/2014

Today I should say something about this shop because people can trust them for buy Ink Cartridge. Three times I purchased from this website and every time I got high quality Ink Cartridge. Their customer service is also so good. Trust them if you are looking Ink Cartridge.

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“Bought Ink Cartridge”

★★★★★

written by Annieronys on 23/03/2014

I am so much happy to use this service. It is really good shops for all peoples who are looking Ink Cartridge. Price is also cheap in here. Thanks for your good products

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“Received My Ink Cartridge”

★★★★★

written by Samsunanhg on 23/03/2014

Yesterday I got my Ink Cartridge with good pack. I believed that they will deliver my order on right time. So I am suggesting to you that order them and get very good quality Ink Cartridge.

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“Very Good Shop for Ink Cartridge”

★★★★★

written by Denissunanh on 21/03/2014

wE know that Ink Cartridge is very important for printer. This is the top shop place on online where we can buy Ink Cartridge at cheap price. Anyone can make deal from this website if you are looking good quality Ink Cartridge. Thank you

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“Just awesome service”

★★★★★

written by Letinakemma on 21/03/2014

I am so much happy to use your good service. I am saving my money by purchase good Ink Cartridge for my printer. Next time I will come to you again for more good products and service. Thank you for your good offer.

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“ Received my order”

★★★★★

written by MichelJones on 20/03/2014

Today I received my Ink Cartridge and everything is good. I am so much happy to use your service. Price is also cheap. So people should come to this website for buy Ink cartridge.

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“Very good shopping website”

★★★★★

written by Martinmion on 20/03/2014

Online is the best shopping website for all peoples. Anyone can buy anything as cheap price from online. Coralgraph is very good website for lnk cartridge shops. Today I purchased from them. Thanks

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“I bought iphone case cheapest”

★★★★★

written by moninkamotwani on 13/03/2014

I am inviting all who are searching iphone cover or case.buy only from coralgraph. Hurry up grab discounts i already got..

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“Great products”

★★★★★

written by paidwebservices28 on 11/03/2014

Great product delivered to my education center.we recommend this service. thanks

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“great office accessories suppliers.”

★★★★★

written by martinamotwani on 07/03/2014

we buy office accessories from coralgraph. Best services handling the items free shipping and home delivery also provided by them.

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“Best cartridge buy online.”

★★★★★

written by WillisNHo on 04/03/2014

Buy 3d vacum machines and Bulk refill inks ,tapes Iphone 4 and 5 Leather Flip Cases in Stock ,S4 Active Case all . Best quality products with free shipping.

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“Great iPhone Case”

★★★★★

written by LouieJohn on 27/02/2014

Recently I bought "black sublimation iPhone 5 case from Coralgraph. That is really awesome cover. Now it will protect my iPhone mobile. They delivered to me in just right time. I believe that you will also get perfect service from them. Thanks

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“Terrible terrible terrible!”

★☆☆☆☆

written by on 14/01/2014

I ordered a heat press in August from Coralgraph, poor quality but satisfactory for my need, but slowly deteriorating. By December, it was completely unusable, so after failed attempts at calling them, I contacted technical support (only possible via email). It was very frustrating trying to communicate with them, English obviously isn't their first language, and it took a long time to get them to actually agree to a return, at one point they claimed the fault I was reporting was impossible! After they had the machine back for 5 days, I had to email for an update, at which point they said they'd not even looked at it, but had sent me a replacement. Finally! At this point this had been going on for a month. Unfortunately, the replacement didn't work AT ALL. After informing them of this, they said they had tested it prior to sending it, so they know it worked... Well it doesn't. I have been told that I must check the wiring before they will accept it back, even though by doing so, I would be voiding the warranty!! They are rude on the telephone, very defensive, and LIE. They refuse to reimburse my for my return shipping costs on the first faulty item (both against their terms and conditions, and the sale of goods act!). After many emails, and one of them saying they refuse to "get into further dialogue" with me, they are now claiming they offered me a discount off my next order in a telephone conversation, to cover the return shipping cost. Not only is this a lie, but I will NOT be ordering from them again. And I have a very large, very expensive heat-press shaped paperweight. Looks like I will have to proceed with small claims to get my money back, maybe they'll accept the faulty machine back then when they don't have my money any more!!

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“How My Promotional Campaign Was Helped By Coralgraph ”

★★★★★

written by on 19/10/2013

The one thing that I have learnt in the business of marketing is that you have to trust your own instincts. In one of my promotional campaigns I desperately needed sublimation paper and that of high quality. I was in a quandary as to the place from where I could buy these products. A friend of mine suggested the company Coralgraph Ltd to me. Well! All I have to say is that I am very thankful to that friend of mine for having introduced such a company to me. I ordered my sublimation paper on the website of the company. The company has a very good payment system as well as the logistics system. In just no time my order reached my place. I would definitely recommend this company to all my colleagues who are looking for similar promotional products. On this one occasion I realized that sometimes it is better to listen to the advice of the experienced people as I did. The result is my now established rapport with the Coralgraph Ltd people which I am going to relish for times to come.

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“Coralgraph.com Solved All My Ink System Issues”

★★★★★

written by on 04/10/2013

Printing is an age old art. Supposed to be having its origins in China the art of printing has come a long way. In the modern times one of the most important ingredients of printers is the ink system. I run a small internet cafe and am continuously in need of the ink systems. Better known as the continuous ink supply system or the Ciss system, I was in a quandary regarding the place from where I can find the perfect system for my printer. Browsing the internet I came across the Coralgraph.com and was surprised to see the variety of ink systems available there. I immediately placed the order and in no time received my ciss system right at my door step . I would recommend coralgraph.com to the other buyers as it is one of the most friendly site to purchase ink systems. I want the other people like me to benefit from the sites like this one.

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“A Company Worth Its Weight in Gold”

★★★★★

written by Connorhiggins on 24/09/2013

It is always wonderful to interact with somebody who talks at the same wavelength that you do. The situation becomes all the more cogent when you are doing business with such a person. This is what happened with me last week when I ordered a t-shirt heat press from the Coralgraph. I have been in the promotional business long enough to discerningly say who and what can work for you. The manner in which the people at coral treated me and handled my order, I can easily say that this company is only going to rise higher and higher. I would not hesitate to mention here that I gave the order for the t-shirt heat press at a very short notice. But the salesperson who received my call assured me that I was at the right place. In less than 24 hours my order was delivered at my doorstep. Nice going folks!

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“Very Friendly Customer Service - Next Day Delivery- A+++++”

★★★★★

written by on 23/03/2013

Very effective package for the starter in this business. You dont need to worry about anything. That was the perfect combination I was looking for to start my business. I would like to Thanks coralgraph for provide the package at very good price with highly appreciated customer service. CoralGraph ltd understood my problem and suggested me to try this product, which was perfect for me. Works great, highly satisfied with the product and the service i received. Thanks and would recommend you for my contacts as well.

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