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“legs sheared off 4 months after purchase !Item Woodpecker”
Written on: 18/11/2018 by arnould (1 review written)
I purchased a lovely 2 seater sofa in July , all was good till late night both the back legs sheered off while I was sitting on it ! Clearly a product quality issue ! In case your thinking am I over weight so put a strain on it , no a size 12/ 14 to me the front of the sofa has legs on casters, but the back legs just screw in , but the wood around the legs broke and the legs popped out with me flying backwards ! I have emailed the company owner direct and hope that they replace the sofa I will… Read Full Review
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“Lovely furniture”
Written on: 06/10/2018 by Jenza (1 review written)
I finally found exactly what I was looking for at Woodpeckers. The item was even more beautiful than the picture. It arrived well packed and on time. Couldn't ask for more… Read Full Review
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“Very chuffed with this purchase”
Written on: 05/10/2018 by sjf22 (1 review written)
The stack of playing cards bedside table is fabulous. Bigger than expected which is good as I was worried it might be the opposite. Good size drawers, nice textures, colours and quality. Although a feature piece, it blends in nicely with the rest of the room. One drawer needs to be realigned a tiny bit after pushing it shut each time but it's hardly even noticable. Very chuffed with this purchase, a great find… Read Full Review
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“Great Service”
Written on: 05/10/2018 by traceyjanebrownlow (1 review written)
Great item as described, good clear communication, delivered as promised within a specific time slot and updated frequently by the courier who was extremely polite and helpful.
From my experience I would recommend this company and I will use again. Many thanks Woodpecker Interiors
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“Very Satisfied”
Written on: 05/10/2018 by 367Murphy (1 review written)
Bar stools arrived as promised. They were well packaged without huge amounts of unnecessary boxing… Read Full Review
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“Very happy customer ”
Written on: 05/10/2018
I love the range of interesting and unusual items offered, I’d been looking for the large cracked glass face wall art for a while and found it on the woodpecker website at a great price. The delivery was quick and although the drivers were held up in traffic they called to let me know and were really nice. Looking forward to my next purchase… Read Full Review
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“Would highly recommend ”
Written on: 05/10/2018 by 375Miles (1 review written)
Love my cabinet. Price was almost £200 cheaper thsn a local retailer. Was constantly kept up to date with progress of my order. Friendly delivery men. Highylt recommend… Read Full Review
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“Mirrored sideboard”
Written on: 04/10/2018 by LaneRankin (1 review written)
I am overjoyed with my sideboard from Woodpecker, i had been looking for a long time and its exactly what i wanted and more .Excellent value for money, great quality and delivered on time .Looks great in my house . Thank you so much . I will definitely recommend to friends… Read Full Review
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“Mirrored TV cabinet”
Written on: 02/10/2018 by Christine15.8 (1 review written)
I am absolutely delighted with our cabinet. I was kept fully informed of the delivery date (when first ordered, it was out of stock) and couldn't be more pleased. We have received many comments, all of them positive. I would also like to compliment you on your delivery men. They were very polite, unpacked our cabinet and thoroughly checked it with my husband. Thank you again - I would certainly recommend you for quality and service… Read Full Review
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“Great product at a fair price”
Written on: 04/09/2018 by Isabelae1980 (1 review written)
We bought a Chrome Legged Coffee Table and are absolutely delighted by the quality of it. It was well packaged on arrival and the delivery people were excellent. The only downside was that we had some difficulties in arranging a suitable delivery date, but this was eventually resolved… Read Full Review
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“Poor Customer service ”
Written on: 25/08/2018 by Jennylou89 (1 review written)
I would say the young lady who screamed at my disabled sister over a simple query .Needs to be retrained in customer service equite I have never witnessed an abhorrent lack of understanding and empathy .However the manager was absolutely fantastic in his resolve . I just hope this young lady learns to get some manners… Read Full Review
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“Excellent Service”
Written on: 17/08/2018 by 89Noonan (1 review written)
Excellent customer service, we were kept informed of progress and of date of delivery and approximate time. The delivery men brought our purchase into the house and waited while we inspected it for damage without hesitation. I would definitely buy from Woodpeckers I terior again… Read Full Review
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“Excellent Customer Service”
Written on: 30/07/2018 by varty101 (1 review written)
Very helpful staff, and items delivered well packaged. Thank you very much!… Read Full Review
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“Great service”
Written on: 30/07/2018 by Vistaro (2 reviews written)
Good, quick and efficient, can't fault them and would without doubt buy again… Read Full Review
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“Lovely table”
Written on: 26/07/2018 by Lampsandlights (1 review written)
First class company ,received call prior to delivery stating day and time which were to the X act time on the day. The two men were polite professional and very helpful, they helped unpack and check the table that we were happy before they left, I have not used this company before and found it on the Internet by accident, I would certainly use them again… Read Full Review
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“Aluminium & leather 2 draw table”
Written on: 26/07/2018 by Ssamuels (2 reviews written)
Absolutely love this piece of furniture, fantastic customer service, would definitely buy from them again, highly recommend. … Read Full Review
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“Highly recommended - faultless service”
Written on: 26/07/2018 by Rosebud4321 (1 review written)
Fantastic seller. Great product - and excellent communication. Highly recommended, and I would use them again.... Purchase a brightly coloured patchwork sofa - beautiful!… Read Full Review
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“Great service, great quality products, no complaints ”
Written on: 26/07/2018 by Rebeccaje (1 review written)
Great service, great quality products, no complaints… Read Full Review
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“Chest of draw and dressing table”
Written on: 09/06/2018 by Barbmoore (1 review written)
The service was good. The goods were good but I was very disappointed they didn’t match. The knobs are different sizes, it was not noticeable on the pictures. I called to see if there was anything I could do and was told I could Chang them all. This can’t be done without spoiling the finish as the chest of draws knobs are stuck on. If I sent the furniture back it would cost me £80, even if I made an exchange still £80 I don’t have that kind of money to pay out for nothing. So I just… Read Full Review
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“Excellent Service”
Written on: 03/06/2018 by Christineq483 (1 review written)
I ordered two tall wooden bar stools. They arrived quickly and the two delivery men kept in touch regarding their arrival time and were polite and helpful. They helped me remove packaging to check that the stools hadn't been damaged. The stools were in excellent condition and were as advertised. I'd definitely use the company again… Read Full Review
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Drifter9999's Response to Jennylou89's Review
Written on: 01/10/2018
I am so sorry to read this review from you. The member of staff you refer to has been dismissed, was on a work trail and should never have spoken to a customer in this manner. We apologise for any distress caused to you and your family.
Happy to discuss directly with you if needed.
Matthew Fuller ( Owner ).
Jennylou89's reply to Drifter9999's Comment
Written on: 02/10/2018
The young lady has been dismissed . Or the young gent that my sister rang back up tears .Who did everything that he could to resolve the issue we had if he has been dismissed. I would look into at who actually helps the customer or who just screams at them that’s shame as he was a very attentive and nothing was to much trouble .I Wouldn’t be surprised he’s in position that he excels in now . Thanks