Wharfside Furniture Store Reviews - www.wharfside.co.uk

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Latest Reviews


“Cabinet Unusable after only just 3 years”

Written on: 21/01/2018 by Sandfoson (2 reviews written)

I purchased a solid wood shoe store cabinet (3,400 pounds) from the Leatherhead branch just 3 years ago. I have recently contacted them to say that the VENEER is coming away around the handle making it unusable in case the VENEER all cracks off. Their reply was for me to send them 400.00 pounds and the door and they would get it repaired!No apologies no explanation. Shameless and stunningly poor Customer Care. I have Duresta sofas,and Poggenpol kitchen furniture years older snd still as good… Read Full Review

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“Not recommended”

Written on: 17/01/2017 by arMoss362 (1 review written)

Ordered an entertainment unit/bookshelves from them. The order was made in July 2016 and was supposed to be delivered in October 2016. While the unit was initially delivered in October 2016, its panel was not the correct size and required 4 additional visits and 3 months to complete. To be fair to them a lot of the faults lies with Team 7 who did not supply the correct order in the first place and was also incompetent in providing the correct replacements (panel was too tall, and their… Read Full Review

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“Service does not match promise or quality of Stressless”

Written on: 17/05/2015

In January we decided to buy some Stressless furniture (2 x sofas, 1 x chair, 2 x footstools) - which had been a long term ambition. We went to various stockists and ended up buying at Wharfside and wished we hadn't. When the furniture arrived it was minus two footstools and no-one gave us any warning that this was the case. When the delivery was made the delivery team expressed surprise and dislike of the fact that the delivery was up two flights of stairs, despite the fact that this had… Read Full Review

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