follow up service

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Noelp's review of Thomas Sanderson Window Shutters - www.thomas-sanderson.co.uk

★★☆☆☆

“follow up service”

Written on: 19/09/2021 by Noelp (1 review written)

We had a number of pleated blinds and shutters fitted in 2017. some of the pleated blinds had a remote control function. Two were fine, another two have given repeated trouble, both packed up at different times, despite letters, emails and phone calls and a number of visits one still does not work at all and the other will not work remotely.
I am still awaiting a response and a solution.
The staff at customer care and the engineers have been very pleasant but nothing has been achieved.

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