The Oak Outlet Reviews - www.theoakoutlet.co.uk

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★★☆☆☆
2.4 / 5
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Latest Reviews

★★☆☆☆

“Poor quality and delivery misinformation”

Written on: 12/03/2022

Had two items purchased from this online shop. There was a very long, about 1.5 months wait for delivery, which is understandable in the current situation. But completely agree with the other reviewer on the disappointing quality of the items. Very uneven and patched look on the surface, but what is out of sight, ex.top of the bookcase, inside of the drawer is completely unfinished and rough. The table had to be assembled and some screws didn't fit. Unfortunately couldn't afford to send it back… Read Full Review

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★☆☆☆☆

“Very poor service ”

Written on: 02/03/2022 by Rickardo10 (1 review written)

Qualify was good but the wardrobe I saw assembled in the showroom at nearly £1000 arrived in 8 pieces. The drivers ran off as soon as I mentioned assembly even though i was not told when I purchased it was going to be disassembled because of weight. it was lunchtime and I was the last drop but the drivers must of been in hurry to get to the pub, Very unprofessional so I won’t use them again… Read Full Review

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★☆☆☆☆

“never again”

Written on: 17/01/2022 by Vaughnsp382 (1 review written)

Spent almost £2k on furniture and had to postpone delivery twice due to positive covid tests which I communicated to the company as soon as I knew. I was told I was too late (not being a clairvoyant and predicting test results) and charged £160! Never again… Read Full Review

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★★★☆☆

“Disappointing Quality”

Written on: 05/08/2021 by Shane14 (3 reviews written)

On the plus side, delivery was very prompt, so no complaints there, and the "correct" item was delivered. My gripe, is all about quality. The oak lamp table I ordered looked really nice in the pic, and the description didn't mention home assembly - which sounded ideal, but the reality was rather different. For starters, there is some assembly required, which is not especially complex, but is a little awkward and made harder by poorly fitting parts. The wood is evidently reclaimed, as some… Read Full Review

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★★★★★

“Good honest company”

Written on: 25/02/2014 by nevergoback (2 reviews written)

This company was excellent. Placed my order after talking to John.R, Items delivered before estimated date to nominated shipping agent for onward shipping abroad. The furniture, when eventually unpacked, was perfect. John did exactly what he promised. Good honest service, good prices, good quality furniture. Would not hesitate to deal with theoakoutlet.co.uk again… Read Full Review

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