Overpriced products, rude staff

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  • Customer Service

  • Quality of website

  • Value For Money

325Galloway's review of The Holding Company - www.theholdingcompany.co.uk

★☆☆☆☆

“Overpriced products, rude staff”

Written on: 05/04/2015 by 325Galloway (1 review written)

Couldn't possibly recommend this company for any part of their service. I purchased 12 shoe boxes (for an extortionate price as it transpired when they arrived - they all required individual self-assembly). It became apparent after we began assembling them that the white boxes (the site offered two colour ways) were each missing a bag of screws. I emailed the company about this and received no reply. So 2 days later my husband phoned them. As other reviewers have mentioned, he spoke to a very hostile man who behaved as though a customer query was an inconvenience and an irritation! No apology was volunteered for sending out a short order (for a high price). This outfit that is best avoided or at least approached with extreme caution - unless you enjoy paying inflated prices for substandard goods and rude service.

  • Shoe storage boxes

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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