Worst Customer service ever

★★★☆☆
3.4 / 5
60.2% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Ashmic53's review of Sofology - www.sofology.co.uk

★☆☆☆☆

“Worst Customer service ever”

Written on: 31/07/2021 by Ashmic53 (1 review written)

Goods delivered months late, then faulty and dont work, customer service harder to find than the invisible man, just doesnt exist, I think their support centre must be in Brigadoon as no one answers phones, no response to emails, and in the odd occasion you do get someone after hours on the phone, they tell you what you want to hear but it never comes through. Currently on the phone an hour and 20 minutes and have been caller number 8 for over 30 minutes, thats how poor the customer service is. WARNING! DO NOT BUY FROM THEM UNLESS YOU LIKE TO THROW AWAY YOUR MONEY! Worst service and quality ever.

  • £500

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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