Avoid at All Costs!!!!!!

3.4 / 5
61% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

juliaharney's review of Sofology - www.sofology.co.uk


“Avoid at All Costs!!!!!!”

Written on: 27/11/2020 by juliaharney (1 review written)

Where do you begin.... delayed my order as they had taken my address down incorrectly, delivered one chair and HALF a sofa!!! Delivered the other half two weeks later, stained very badly and ripped, still not had my other sofa delivered and still not had a call to tell me when. Website is rubbish, web chat a waste of time and be prepared to waste HOURS on the phone trying to resolve issues. If this company went bust I would not be surprised. They are awful. I strongly recommend you avoid them and buy from a local supplier. Still had no response after emailing and postal complaint. Save yourself a lot of upset due to a very poor customer service and shocking products. Don't let them fob you off with Covid as the issue either. Its poor customer service and awful quality products not the pandemic!!! If I could post photos I would!

  • Goods purchased & cost

  • Still waiting


  • Customer Service

  • Quality of website

  • Value For Money

Report this review
Was this review helpful? 1 0