Never again..

★★☆☆☆
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Kirklandsk426's review of SCS Sofas - www.scssofas.co.uk

★☆☆☆☆

“Never again..”

Written on: 08/07/2022 by Kirklandsk426 (1 review written)

We purchased a leather sofa from SCS. After 5 years the leather started to peel off, very slight at first and now there are big patches missing all over the sofa. We went into SCS and explained the problem and they explained there was a manufacturing issue with the sofa we purchased, due to the leather laminating process, the leather was peeling off hence they pulled the product. I asked how long they would cover such an issue and was advised that a problem like this would always be covered. However, upon contacting their customer service, they explained the warranty had passed and they would not do anything further. I was amazed at such behavior when they knew they were selling defective products. So obviously SCS will never have our custom again and I hope this feedback saves a few others from this terrible product and service.

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