Office Furniture Direct2U Reviews - www.office-furniture-direct2u.co.uk

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Office Furniture Direct2U www.office-furniture-direct2u.co.uk
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Office Furniture Direct2U www.office-furniture-direct2u.co.uk

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Latest Reviews

★☆☆☆☆
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“Very Bad Service”

Written on: 29/10/2013 by secretagentmole (16 reviews written)

After emailing a customer service representative, I was assured my item(a pair of lockers), would be delivered on or around the 25th. Seeing as  the next day was a Saturday I assumed they had spoken to the company supplying them (seems they do not hold stock of these) and were relaying  actual delivery dates. Seems they were relaying something by Jeffrey Archer, ie a complete work of fiction. So a day spent waiting for something that did not arrive. After chasing them again I was… Read Full Review

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Secretagentmole's Response to secretagentmole's Review

Written on: 01/11/2013

Further update. Delivery was made Wednesday The routes are not figured on on Monday morning as I was advised, they are sorted out Friday afternoon when the vans are loaded up for the goods to head out early on Monday. So the date I was originally given was impossible for delivery!

They would have known on Monday that the goods would not be delivered Tuesday but they did not bother to inform the customer, despite advising the customer delivery would be on Tuesday.

All in all a very poor company to deal with as far as updating the customer is concerned. The Probe lockers are good, just by from someone else!

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★☆☆☆☆
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“Appalling Customer Service. They DONT do RETURNS!!!”

Written on: 12/06/2012 by Lornah3691 (1 review written)

Wow! Couldn't believe the level of customer service here, they do seem used to having complaints but have a lot to learn when dealing with them! I ordered 3 bins on 3/05 which arrived over month after ordering on 06/06, they were delivered with another customers order which had incorrect packing labels. I realised i had in error ordered the wrong size, i phoned to explain they had delivered someone elses bins and i wanted to change mine. They collected the other bins and told me i had to… Read Full Review

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