Shocking

★★★★★
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Ian2222's review of OakFurnitureLand.co.uk - www.oakfurnitureland.co.uk

★☆☆☆☆

“Shocking ”

Written on: 17/04/2022 by Ian2222 (1 review written)

Ordered our sofas back in January, for April,was supposed to be delivered between 11-2 they turned up at 5. Had ordered a corner piece sofa and a table. Sofa was 2 colours table got a dent in it. Spent a week calling to rectify the problem sitting on the phone up to an hour at a time before someone answered. They offered me £65 for the dent in the table and inconvenience. Now need another day off work to wait in for the right colour sofa. Shocking

  • £3100

    Goods purchased & cost

  • On time

    Delivery

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  • Quality of website

  • Value For Money

Hilsyd's Response to Ian2222's Review

Written on: 21/04/2022

They are let down by their delivery service and call centre “computer says no” mentality. I won’t buy from them again.

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Nigel16's Response to Ian2222's Review

Written on: 01/05/2022

Understand what you are saying we ordered at the end of December for a delivery in April, the invoice states delivery by 9 May at the latest. Yesterday in the shop they were saying end of May at the very earliest.

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