Appalling customer service an quality

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KarenMarcelline's review of OakFurnitureLand.co.uk - www.oakfurnitureland.co.uk

★☆☆☆☆

“Appalling customer service an quality”

Written on: 21/02/2019 by KarenMarcelline (1 review written)

Spent over 3000 on bedroom furniture, but all received with scratches and dents in June 2018. Bed slats cracked, wardrobes do not close properly, marks and dents. Called about the triple wardrobe as badly damaged at first sent a repairman without the correct paint, then sent the wrong door to be replaced, then agreed to replace but sent only the base! Finally I insisted they refund money which they say they have. we spent a lot of money and all the furniture is not of a good standard.

Customer service promise to sort out but never call back I have been chasing them since June of last year.

Never go there.

  • Bedroom furniture and bookcase

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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