After sales/accessories

Matki Showering - www.matki.co.uk
★★★★★
4.6
90.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Shiloh298's review of Matki Showering - www.matki.co.uk

“After sales/accessories”

★★★★★

written by Shiloh298 on 30/08/2019

I have had 3 conversations in the past several years with spares/accessories. Each time it has been a male (not sure of their name). I have been extremely pleased with their information, which has been concise and very helpful. They have been 'English' speaking which I prefer (compared to my mobile network which I find it frustrating to understand). They have offered me 'free' parts for my Matki shower which I find amazing and very generous.

Most people email to complain but very few do it to say 'THANK YOU'. I would 100% recommend your showers due to their quality but more importantly your after sales team.

I now have a new looking shower after 11/12/13 years from when it was installed.

Thank you for great service.

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