Terrible attitude of manager in Oldham branch

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Guest's review of Litecraft - www.litecraft.co.uk

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“Terrible attitude of manager in Oldham branch”

Written on: 25/01/2014

Went with my wife a month ago and spent close to £700 in the store in Oldham . Staff bending over backwards when taking your money. We were renovating our home and we told them the style may change by the end and 1 particular light fitting (£499) May be changed. " no problem sir, full refund if you don't think it's right when you get it home" we decided to buy and leave all stock at the store until the rooms were ready. Went today to actually collect the items with a view of refunding one of the fittings as discussed earlier with them. Told today even though I hadn't even collected the items that no refund are allowed, only credit note! The attitude of the sales girl was terrible, just a " you can't have refund " wouldn't mind but it was only one item of 8 purchased!! Warning..... Will suck up to you to get your cash, then treat you like dirt!! You have been warned!

  • 8 light fittings £700 total

    Goods purchased & cost

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