Customer Service is appalling

3.4 / 5
62% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

McDonald46's review of Leather Sofa World -


“Customer Service is appalling ”

Written on: 06/07/2020 by McDonald46 (1 review written)

Ordered a sofa and paid the extra to have a 5 - 7 day delivery. Received an email stating they would be in contact with delivery date within 21 days? Attempted to call the company numerous occasions, even though they state open until 8pm don’t think you’ll get anyone, as it just rings out! In daytime hours, I have been holding for up to an hour, then they cut you off. I still haven’t spoken to anyone regarding my order!

Please don’t use this company ever!!

  • Leather sofa £799

    Goods purchased & cost

  • Still waiting


  • Customer Service

  • Quality of website

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