Customer Service is appalling

Leather Sofa World - www.leathersofaworld.com
★★★☆☆
3.4
From 196 reviews
61.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

McDonald46's review of Leather Sofa World - www.leathersofaworld.com

“Customer Service is appalling ”

★☆☆☆☆

written by McDonald46 on 06/07/2020

Ordered a sofa and paid the extra to have a 5 - 7 day delivery. Received an email stating they would be in contact with delivery date within 21 days? Attempted to call the company numerous occasions, even though they state open until 8pm don’t think you’ll get anyone, as it just rings out! In daytime hours, I have been holding for up to an hour, then they cut you off. I still haven’t spoken to anyone regarding my order!

Please don’t use this company ever!!

  • Leather sofa £799

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

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