Land of Beds Reviews - www.landofbeds.co.uk

★★★★☆
3.6 / 5
67% of users recommend this
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Latest Reviews

★★★★★

“Grear Company and Great Product”

Written on: 02/07/2020 by Phil918 (1 review written)

Great Company and great product - would not hesitate to recommend these guys to anyone - this is now my 2nd purchase. The staff are friendly and professional and delivered when promised. Can't fault. Very Happy!… Read Full Review

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★★★★★

“Very pleased with my mattress ”

Written on: 03/06/2020 by MaxBrass (1 review written)

Very pleased with my mattress. I needed something fast and under the circumstances knew this was a big ask however was recommended a few over email, ordered that night and got my delivery within a week. I know there are some bad reviews here but Land Of Beds couldn’t have done enough for me especially under the circumstances and the way of the world right now. My advice would be if you need something fast to just check first. I knew exactly where I stood throughout the whole process. … Read Full Review

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★☆☆☆☆

“READ 11.2 SECTION B (Return Policy) Before you buy...”

Written on: 25/03/2020 by billybulent (1 review written)

You can not exchange and not return I have bough 2 Dunlopillo Millennium mattress for adjustable bed 75x200 and delivered on the 13/03/2020. As a front- Stomach sleeper I have suffered with backache since using the mattress on day one.Find this mattress too soft for front sleeper. Called on the 17/03/2020 and 18/03/2020. Spoken two different customer service ladies for EXCHANGE to Firm one to Dunlopillo Orchid mattress. But they rejected. by saying I removed the plastic cover for that reason we… Read Full Review

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★★★★★

“Consistent Good friendly service”

Written on: 22/03/2020 by Thestig1964 (1 review written)

Used this company for many years. Good friendly service from shop to delivery… Read Full Review

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★★★★★

“So impressed”

Written on: 17/03/2020

Fantastic customer focused service. Really impressed with the communication and extra effort from Cayley to speed up delivery and keep me updated which has made me a very happy and soon to be well rested customer! Thank you… Read Full Review

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★★★★★

“Health bed trundle bed”

Written on: 07/03/2020 by Sleeper37 (1 review written)

Service in store was excellent. Advice was very specific. Delivery time good and Weinberger than promised. Delivery time was notified we'll in advance. Delivery team was very helpful. Everyone strived to deliver the responsible service. Range of beds in store was excellent and information allowed an easy decision to be made. Will definitely shop there again… Read Full Review

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★★★★★

“Fantastic service ”

Written on: 03/03/2020 by JaylanNicholson (1 review written)

From start to finish land of beds were fantastic. Ordering was easy, the person I dealt with (helsby branch) was brilliant. The 2 guys who delivered were friendly and did a great job. They even took their shoes off in the house. They called to say how long they would be and were at the house within 15 mins to deliver. Overall really happy… Read Full Review

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★★★★★

“Got new bed”

Written on: 28/02/2020 by Stupip (1 review written)

From ordering our bed to it being delivered I have nothing but praise for the staff when I chose my bed to the guys who delivered who were both first class I would definitely recommend them to anybody who needs a new bed… Read Full Review

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★★★★★

“Purchasing New Mattress and Headboard”

Written on: 10/02/2020 by Bluenose63 (1 review written)

We were given lots of important information by the person we dealt with in relation to purchasing our mattress and headboard, and I would like to say that there wasn't any pressure in the sale which is always an added plus. The price and the product design were pointed out with a lot of patience as we were very indecisive between a number of mattresses but eventually with time and assistance came to the conclusion which one suited us best! Also nice surprise to be gifted two pillows as part of… Read Full Review

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★☆☆☆☆

“DO NOT BUY ANYTHING FROM THIS COMPANY!”

Written on: 04/02/2020 by Munro76 (1 review written)

DO NOT BUY ANYTHING FROM THIS COMPANY. Wrong description - Bought a firm orthopaedic mattress which is not at all orthopaedic nor firm enough! False advertising! This mattress has given me backache since day one. Tried to get a refund but they rejected after I had to send it back to bloody Liverpool out of my own pockets (145GBP!) by saying I opened the box which is not true at all. They will find any excuses to make you lose your money! Don't buy anything from here. Customer service is the… Read Full Review

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★★★★☆

“Good buying experience, but poor communication on delivery”

Written on: 28/01/2020 by RoyStop (1 review written)

Really nice staff at the Helsby branch, very efficient, wide choice. Placed the order and received a call, as promised on the 24th January, that the item was available for delivery. After arranging a delivery date, the Delivery Team advised that delivery would be "Just before or just after lunch". Heard nothing further, phoned at 2.30pm or an update and was told they had been delayed and it would be around an hour. Each time I was told I would received a call when they were 15 minutes away. At… Read Full Review

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★☆☆☆☆

“Warranty not worth the paper its printed on”

Written on: 27/01/2020 by michaelantoniou (1 review written)

No intention of honouring the 10 year warranty 2 years into it. You only get to really know a company when you need their customer services and this company has none. Genuine issue dismissed… Read Full Review

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★★★★★

“Great service in store”

Written on: 26/01/2020 by uuMcIntosh239 (1 review written)

Great service in store, didn’t feel pressured and staff knew what they were talking about. Nice friendly people and a good choice to try. Stayed for a cup of tea and was made to feel important… Read Full Review

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★★★★☆

“Lovely bed”

Written on: 21/01/2020 by ShirleyTemple77 (1 review written)

Looked online for a sleigh bed that was an ottoman for storage , land of beds came straight up with the bed I was looking for . Fortunately for us it was on sale went up to the shop staff were very helpful and we bought a Tempur mattress which are expensive but they did a price match and we got a Tempur mattress protector which was worth £100 for free . Bed was due before Christmas but was out of stock which was disappointing however we are very pleased with bed and mattress and would buy from… Read Full Review

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★★★★★

“Quick, efficient and courteous”

Written on: 16/01/2020 by Rina2020 (1 review written)

I ordered a new frame and mattress in the sale and a little over two weeks it has been delivered. Delivery was arranged quickly and efficiently. Then, on the morning of the delivery, I received a phone call (which I missed but was left a voicemail and sent a text message) to let me know my bed was on their delivery van and that they'd ring when about 10 mins away. Which they did. My parents were waiting to take the delivery for me; who said "they were really good, very quick and friendly". I… Read Full Review

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★★★★★

“Excellent”

Written on: 14/01/2020 by Reinal1952 (1 review written)

All round excellence. From ordering and, despite a mix-up before Christmas, the item was delivered at exactly the time stated by two men who were helpful and cheerful. Great experience… Read Full Review

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★★★★★

“homely service vgood price”

Written on: 09/01/2020 by alandavenport (1 review written)

vast choice -checked other sites for price and very happy to purchase from Land of Beds. Staff friendly and helpful too.The only thing i would have liked is if the delivery drivers would have been allowed to take the plasic wrapping with them - there was a lot of plastic!… Read Full Review

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★★★★★

“Excellent service”

Written on: 07/01/2020 by LaurenMedeiros168 (1 review written)

We went to chose a mattress and the service we had was excellent. The young man listened to our requirements and then advised us on various mattressses, their strengths and weaknesses. There was no pressure to buy and we would definitely go there again… Read Full Review

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★★★★★

“Swift, Friendly, Communicative”

Written on: 13/12/2019 by Riley310 (1 review written)

From ordering to delivery the service was excellent. Team on the phone where great arranging time slot esily. Gents who delivered where friendly and accommodating. Loving our new bed- Thankyou!… Read Full Review

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★★★★☆

“Great Staff any communication ”

Written on: 19/10/2019 by Moniquej495 (1 review written)

Great service and communication with the person I dealt with from the Helsby branch. Very helpful in assisting us in choosing our purchase… Read Full Review

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