Driver Couldn't be bothered to find address

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3andMum's review of Ikea - www.ikea.com

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“Driver Couldn't be bothered to find address”

Written on: 13/08/2017 by 3andMum (1 review written)

Do NOT buy anything online for delivery. Waited in all morning, no driver arrived but we received a text stating our order had been delivered!! Phoned IKEA apparently Driver couldn't find address! IKEA has delivered to this address on numerous occasions so it sits on their sat nav system- just a lazy driver who couldn't be bothered on a Sunday to deliver. Heartbroken 4 years old no new bed etc., had arranged for her old cot bed to picked up this morning so no bed for 4 yrs old to sleep in tonight. IKEA could only deliver in 5 days time or maybe at a push tomorrow but IKEA couldn't definitely confirm that; I would have to wait a couple of hours for the next phone call....... We WILL NOT ever purchase from IKEA again. Off to buy a bed from John Lewis their customer service can never be faulted. They care about their customers.

  • Cancelled order need a bed!

    Goods purchased & cost

  • Still waiting

    Delivery

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