iCube Reviews - www.i-cubes.co.uk

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Latest Reviews

★☆☆☆☆

“Probably the worst company.... in the UK”

Written on: 06/09/2018 by Oliver313 (1 review written)

Told the item was in stock and a two week delivery. Assumed all the bad reviews were for large orders etc. This was a one box order. Well two months gone, no goods, no contact, and nothing to show for it. No fool like an old fool. I thought ‘iwantoneofthose’ was the worst company in the UK, but this one man band and his terrible attitude might just take that title. Do yourself a favour, buy from a reputable company and not this useless outfit. Check trustpilot as well for all the horror… Read Full Review

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★☆☆☆☆

“Worst Company Ever”

Written on: 16/07/2018 by jbeynon (1 review written)

Without hyperbole this is the worst company I have ever dealt with. As previous reviews have noted they are very poor communicating with customers and the lengthy time for goods to arrive is laughable. After getting sick of waiting, I said that I would require a refund if they could not meet a said date. The date came and two out of four of my items arrived. When I eventually got on the phone to them they said they had a problem with distributing - and put it down to poor communication… Read Full Review

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Hammerman1111's Response to jbeynon's Review

Written on: 06/09/2018

The problem is they are knock offs from China hence the variety of comical excuses and outright fantasy nonsense. Trust pilot also full of bad reviews except for a couple his mates leaving fake reviews. One of them didn’t even buy anything but rated them great.... of course they were.

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★★★★☆

“Tidy at last!”

Written on: 12/05/2018

After many years, our vinyl collection is now stored in alphabetical order and very easily accessible. The red double storage cubes look fabulously contemporary and fulfil the task of a neat and tidy storage solution. The cubes are very well constructed, and were packed really well, thus avoiding any risk of damage in transportation. It takes a while for the lead time in manufacture and delivery, but worth the wait. Communication with I cubes was excellent, e mails were responded to within a… Read Full Review

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★★★★★

“Thank you iCubes”

Written on: 20/12/2017 by MadeleineMorse (1 review written)

Very pleased with our first set of i-cubes thank you. All the units are in place and are filling up quickly. The red CD racks look superb. Thank you iCubes. Your new website and order tracking kept me well informed. Merry Christmas to you all. … Read Full Review

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Hammerman1111's Comment

Written on: 10/09/2018

considering the website does not have tracking and still doesn't (September 2018) this review is a fake as the man importing the stuff from China and passing it off as 'hand crafted'

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★★★★★

“Quality products and service”

Written on: 19/12/2017 by JillianEgan33 (1 review written)

Received order within advertised lead times. Storage Cubes arrived very well packed and in perfect condition. High quality items at good prices will be back for more when I fill up the cubes I have. Replied to emails and enquiries quickly… Read Full Review

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Hammerman1111's Comment

Written on: 10/09/2018

they are imports, you have to wait until the one man band has a container full. given the rubbish reviews here and on trustpilot, I'd confidently say this is a fake review and bit like the many others, Most of them 1st time reviewers leaving 5 stars... yeah sure. Makes sense.

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★☆☆☆☆

“Avoid iCube Zero customer service”

Written on: 12/10/2017 by Oohmeconkers (1 review written)

My wife bought one of these for me for my birthday in August. In all fairness the confirmation did say 2-12 week delivery. She was very disappointed with this. We received no more communication from them until my wife chased them again. I then emailed them and asked them for an update. I was told my goods were on schedule. They then added a delivery date outside of the time scale. I immediately asked for a refund and they agreed without putting uo any argument. So far no refund. I suspect… Read Full Review

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Hammerman1111's Response to Oohmeconkers's Review

Written on: 06/09/2018

Of course. He can’t order small batches so waits until he has a container load. That’s why some get them in months and others not at all.

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★☆☆☆☆

“Incredibly long lead time for a bit of MDF stuck together”

Written on: 16/06/2017 by sarsfeld (2 reviews written)

I waited 13 weeks for 4 DVD shelves. They are basically mdf that has been stuck together and spraypainted. One of the shelves has arrived damage. Waiting to hear back from them re replacement. They look okay but there are no fixing parts even though they say standalone or can be wall mounted. I have bought from another cube company before and at least they have wall mounted parts on them in case uyou do want to wall mount. There is no way these will be flush on a wall without pre wall… Read Full Review

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★★★★★

“Extremely Happy Customer”

Written on: 28/04/2017 by MarkBskye (1 review written)

Having just received my first order from I-cubes I have to say that I am extremely impressed with the quality and look of my cubes. The build quality is excellent, these are not lightweight flimsy boxes, they are absolutely rock solid. They arrived packed in heavyweight cardboard crates without a scratch on them, four days earlier than expected. I would have no hesitation in recommending them to anyone and will certainly be using I-cubes again… Read Full Review

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Hammerman1111's Response to MarkBskye's Review

Written on: 10/09/2018

one purchase, one review, 5 stars. Of course...... another fake

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Markbskye's reply to Hammerman1111's Comment

Written on: 10/09/2018

Absolutely not a fake, I made one order, everything turned up as planned and as described. I would happily use them again if I needed to. So you sir are obviously wrong.

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★★☆☆☆

“wait forever to get them - 4 months now since payment”

Written on: 10/10/2016

I-cubes, I have had a number of these and although they do the purpose and I can't find anything else that can I won't be buying anymore. If you go for the basic white you will be OK, any colour, including black comes off easy and I have had to touch up with spray paint. The tops scratch and damage very easily and you will have to put a glass top on the top one or it will look terrible in just a few months. On this order I have constantly asked where it is and get told it's not ready yet and… Read Full Review

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★☆☆☆☆

“Poor Quality, indifferent service.”

Written on: 18/08/2016 by rspamders (1 review written)

I echo many of the previous comments wish I had read these warnings prior to ordering. Very poor quality item - certainly not up to the standards of 'craftsmanship' stated in the website. They were indifferent to my complaint - saying return it at my own cost. Specifically - lengthy wait for delivery, glue marks, poor quality lacquering, defects in the plywood. Ikea would do better than this for £15. I have opened a PayPal dispute to get a full refund. Will update one way or the other… Read Full Review

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★☆☆☆☆

“A joke!”

Written on: 14/04/2016 by Nolannb497 (1 review written)

Took 12 weeks to arrive. Delivery guys dropped package. I cubes broken. Another sent sent out. These arrived broken. Build quality and finish deplorable. Yet on the I cubes site the reviews are glowing?!?! Asked for my money back. They sad yes, 7 -10 days. Nothing happened. Now it has escalated to a paypal claim. Beware this company… Read Full Review

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★☆☆☆☆

“Do not bother”

Written on: 26/11/2015 by JeromeZimmerman75 (1 review written)

This company is a joke, I have had on going problems with them since I ordered my cubes in May. Failed delivery dates, poor quality, items missing from the order, the guy isn't interested at all. I spent over £1000 & wished I had just gone to IKEA. Customer service is non existent and in the end he will just ignore you. I wish I had read the reviews before I ordered. I could go on but can't be bothered to waste any more time on this company… Read Full Review

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Suzimanchester's Comment

Written on: 17/01/2016

Same for me so far. Cubes ordered in December - promised delivery - still waiting. They have my money! Suzi Manch

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Darrelstrudwick's Comment

Written on: 24/03/2016

I purchased through AMEX so am using their payment protection to get my money back

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★☆☆☆☆

“Very Poor Quality. Non Existent Customer Support.”

Written on: 11/10/2015 by EdwardEdmondson (1 review written)

Ordered my I-CUBE LP200 Storage Module based on the website description which really sold the item, after along wait for the item to arrive (several weeks}, I was finally given a delivery date the day arrived I had to take the day off work with a loss of a days pay, the item never arrived. I then had to arrange to collect the item from the courier which involved a 20 mile round trip, got item home opened the box there was no padding around the cube took it out to say I was disappointed was an… Read Full Review

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★☆☆☆☆

“worst experience ever!!! iCUBE CD STORAGE”

Written on: 20/09/2015 by fqKane1982 (1 review written)

The one positive point I would say is the website is very good. Very professional, easy to use and very appealling. It makes I-cube products look 'the must have' storage. It certainly sold it to us. All I can say is, when the goods arrive on the eventual delivery date (which could be any time in the future, ours took 13 weeks)! And you smile with excitement as you open your new long awaited package, hold on to that feeling as it will soon be gone when you cast your eyes over what I can only… Read Full Review

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★☆☆☆☆

“Poor quality and finish”

Written on: 12/08/2015 by ytLeblanc436 (1 review written)

Don't waste your time with these jokers. After 3 months waiting they eventually delivered to the wrong address. Once I received them, I was hugely disappointed. The finish is very poor, not very smooth or evenly stained. They are not fit for a living room - they would look at home in a garage or workshop. Going to try and get my money back… Read Full Review

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★☆☆☆☆

“Dreadful experience! Very poor quality and awful...”

Written on: 03/08/2015 by Nathenx1961 (1 review written)

I wish I'd read these reviews before purchasing. This has been a nightmare from start to finish. I was curious to know why Juno and other music equipment suppliers had ceased stocking this make and they told me they'd had too many problems with damaged items. ICube claimed this was just a problem with their previous courier and that they had switched couriers so I went ahead with my purchase and have regretted it ever since. As others have said they took 3 months to arrive and communication… Read Full Review

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★☆☆☆☆

“poor quality”

Written on: 09/07/2015 by Karlee484 (1 review written)

I ordered 2 CD storage boxes which took close on 3 months to be delivered and are extremely poor quality for the price paid. Certainly would not order any further units or recommend the product to friends… Read Full Review

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★☆☆☆☆

“Poor quality, poor design, extremely slow delivery”

Written on: 04/06/2015 by 7Kenny (1 review written)

Ordered 2 items from ICube, waited 11 or 12 weeks for delivery. Arrived in a box about 0.5mm bigger than the contents with no additional bubblewrap or polystyrene (just clingfilm!), hence any courier related impact (which only happens to about 100% of parcels) was transferred directly to the item, breaking it. Other item showed scuff marks where paint had rubbed off due to moving in the box against item 1. Design is not from 'craftsmen'. I would have thought the joins would be either 1)… Read Full Review

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★☆☆☆☆

“Don't bother”

Written on: 08/05/2015 by Tim06 (1 review written)

Took 15 weeks to arrive - ridiculous for such a basic product. I-cube make no apology for their delays and make promises of delivery dates that don't happen. The product arrived damaged and is of poor workmanship - don't bother… Read Full Review

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★☆☆☆☆

“Staff rude, quality awful”

Written on: 27/03/2015 by Camryn44 (1 review written)

It took many weeks for them to even construct my shelves I phoned up to get fobbed off every few days with a different excuse. They were rude on the phone too When the shelves arrived, they weren't even sanded properly. They had pencil marks and discolouration. They wouldn't even answer the phone when I tried to ring back. Shambolic. Avoid. There are better sites out there … Read Full Review

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