Dining Room Furniture

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NoneHarveycustomer's review of Harveys Furniture - www.harveysfurniture.co.uk


“Dining Room Furniture ”

Written on: 11/07/2019 by NoneHarveycustomer (1 review written)

We ordered the furniture in the beginning of May with a delivery date given June 11th. That was cancelled and a new date given, June 24th. That was cancelled and a new date given,July 4th.I rang customer services a week before to ask if they could give me an approximate time,only to be told that delivery date was now August!,
The staff in the store were very apologetic and informed me that we would have to deal with customer services.
A request from the Blackpool manager to them asking if we could have the in store suite was refused.
Considering that we paid for these goods at the beginning of May in full,as requested, the refusal to allow us to have the in store suite, and the continuing delayed delivery dates,were totally unacceptable.
Our only course of action was to request cancellation of the order and a full refund.
The manager in the Blackpool store agreed to this.
Our dealings with customer services were totally unsatisfactory and we think we have been treated very shabbily by Harvey’s.
Mr and Mrs Dagger Blackpool

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