FurniturePick Reviews - www.furniturepick.com

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★★☆☆☆
2 / 5
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Latest Reviews

★☆☆☆☆

“Worst place ever”

Written on: 21/07/2020 by Robulous (1 review written)

Do not buy from them. Buyer beware. They will make you wait forever then when you give up and cancel they hit you with a restocking fee… Read Full Review

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★☆☆☆☆

“Horrible ”

Written on: 01/07/2020 by Carlee259 (1 review written)

Worst company to order from! Do not order from this company. They will take your money and you will not get what you paid for. Customer service is even worse!!… Read Full Review

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★☆☆☆☆

“Do not buy from this merchant”

Written on: 19/05/2020 by Jimmyv307 (1 review written)

Based on all the complaints on BBB and my own personal experience, it seems that this business buys defective items and sells them as new. Their customer service people are nice to you until you need help with a defective piece of furniture. The alleged manager, which may be the owner, knows that the government agencies here, such as the Attorney General, cannot do anything unless the merchant wants to, and BBB is unable to do anything, but publish some complaints. He knows that the clients in… Read Full Review

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★☆☆☆☆

“Terrible employers”

Written on: 19/02/2019 by 311Mills (1 review written)

Furniture pick is Terrible online store. Don't trust them. They deceive customers. They suggest discount but remove the items from the order and then you get missed items and when you ask them why it happened they say it is your fault nit them. terrible, terrible, terrible don't buy anything from them… Read Full Review

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★☆☆☆☆

“Delivery delayed 3 times!”

Written on: 06/02/2019 by Marlonx306 (1 review written)

Furniture was ordered before Christmas. Several emails were sent over the next few weeks stating that the furniture would arrive. Once the date passed (when the furniture is supposed to arrive) an email was sent saying that the delivery was pushed back a few weeks. Once THAT date passed, I had to reach out inquiring, wondering where the furniture was and the order was. It was then that they pushed back the order another four weeks! This was an order consisting of furniture that cost over… Read Full Review

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★☆☆☆☆

“Horrible customer service &Communication”

Written on: 27/09/2018 by DanFromNYC (1 review written)

Horrible customer service &Communication The ordering and website is easy enough to navigate and order. Everything was fine until then. Long story short, Very little communication. Delivery is on their timeline, they made multiple mistakes and are not trying to correct the situation, only looking for the cheapest way to get it done. NO customer service/care. The rest below outlines my horrible ordeal, which is still not resolved. I ordered a multi sectional living room set that showed a… Read Full Review

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★★★★★

“Excellent”

Written on: 15/07/2017

Outstanding customer and delivery service! The funrtiure was an exceptional value! I will be a returning customer!… Read Full Review

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★★★★★

“Dining Room Set ”

Written on: 20/04/2016 by Amy156 (1 review written)

I recently ordered a dining room set which I can say turned out to be more than I've expected. The quality of the furniture was way above exceptional. I however the salesman was very pleasant but I received it yesterday and it was beyond what I've expected. Very pleased with Furniture good quality and not cheap wood… Read Full Review

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★★★★☆

“Good experience”

Written on: 14/04/2016

Saw this living room set in an Ashley Furniture showroom and then found it online at Furniture Pick. Each piece was about $100 cheaper than in the store. I took the quote to the Ashley Furniture who said that they could not match that price and I should go ahead and buy it online at that great price. I easily ordered four pieces online and received it in about 5 weeks. The only downfall was waiting the five weeks and not knowing when it would be shipped. They are hard to reach by phone, but if… Read Full Review

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★☆☆☆☆

“Lousy and Rude”

Written on: 02/04/2016 by Brennan275 (1 review written)

Tried to order a dining set, great price but the salesperson kept hanging up on me when I would ask questions.......well that sent me searching the internet to get reviews for this company and jackpot, thanks these reviews saved me a bundle! They seem very shady and not very upfront. I was afraid to purchase… Read Full Review

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★☆☆☆☆

“Same Here no delivery ”

Written on: 18/03/2016 by polucks (1 review written)

I ordered my furniture on 11/27/2015 today is 03/17/2016, so almost 4 months gone and they still fed me with promises. Every time when i call them during the last month they politely explain me my furniture almost in the facility, but still no scheduled for delivery. I gave up and will be looking for my table on another site. I lost 4 months with this guys. What kind of business they do. They not going stand for long with such a service. i'm not recommended this site not under any… Read Full Review

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★☆☆☆☆

“Not Friendly to Outsider State Caller Inquiry...”

Written on: 03/03/2016 by Dobson186 (1 review written)

I called about Furniturepick about purchasing the Delta City Sectional today, 2/29/16 around 3:30. I asked the young man to speak up numerous times, and finally asked for the manager. After leaving me on hold, returned and stated the manager was unavailable ... I didn't believe him, called back and I recognized the voice and still asked for the manager then he disconnected the call. I then called back five more times and each time the call was disconnected ... It's a shame because I really… Read Full Review

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★☆☆☆☆

“Worst Experience Ever”

Written on: 15/01/2016 by Jamesona339 (1 review written)

Furniture Pick Review: By the looks of this long list of disappointed customers, I guess I don't need to go into detail about how dreadful an experience this company was to me because it seems everyone has has the same experience. The customer service is poor: sometimes you are holding forever, sometimes you never get a person and if you are lucky to get someone on the phone you are treated as if you dont matter (or at least this is how i felt i was treated). I ordered over the phone over… Read Full Review

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★☆☆☆☆

“Worse online seller I ever came across. Don't...”

Written on: 01/11/2015 by Pissed12 (1 review written)

Poor customer service, don't deliver when the say they will and will not give a refund. Place my order in August as of November 1 still waiting, and they refuse to give refund. I will never place another order with them again. Didn't like anything about them… Read Full Review

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★☆☆☆☆

“Absolutely awful!!!”

Written on: 17/06/2015 by MacDonalduc277 (1 review written)

This company is an absolute waste of your time and money! They sold me a two pieces of furniture, did not fulfill the order, did not let me know it was cancelled. I only found out when I checked online to find the expected delivery date. I called and they wouldn't even let me speak with a supervisor. Save yourself the hassle and shop elsewhere!!!… Read Full Review

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★★★★★

“The best furniture I've ever purchased”

Written on: 13/04/2015 by beth92268 (1 review written)

I recently ordered a reclining living room set which I can say turned out to be more than I've expected. The quality of the furniture was way above exceptional. I however did have to wait 2 months and 3 days for my furniture (which was the only down side) but when i received it, it was beyond what I've expected. Very pleased with Furniture Pick and would recommend them to all my friends and family:)… Read Full Review

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★★★★☆

“Yep...It takes forever.”

Written on: 02/04/2015 by NoelRollins (1 review written)

After reading many reviews I was very skeptical. Since most of the bad reviews were from shipping time, and I really wasn't in a hurry I figured I would give it a shot. Took about 8 weeks for delivery. But at nearly 1/2 the price and free shipping for the exact same product...can't be beat. So if you have the time and need to save some cash, I would recommend giving them a shot. Just know going into it you will be waiting 8-10 weeks for delivery… Read Full Review

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★☆☆☆☆

“They never refunded my money after I returned...”

Written on: 08/03/2015 by Chandler340 (1 review written)

This company is a ripoff. I waited over a moth to receive the sofas. The sofas were the worse quality you can imagine. The springs were really weak the the cushions did not provide any support. I filed a complaint after which they had promised to refund me my money once they receive the sofas back. So I returned their defective sofas but they never sent me a refund check. STAY WAY FROM FURNITUREPICK.COM… Read Full Review

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★☆☆☆☆

“Truly the worst online purchase ever.”

Written on: 31/12/2014 by AdisonVargas (1 review written)

I ordered product in Oct 2014 for Christmas present. After numerous emails, phone calls and voicemails that were never returned, I still do not have the product in Jan 2015. I buy most of my purchases online, but will never shop at furniturepick.com again. Buyer beware -- consider yourself warned… Read Full Review

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★☆☆☆☆

“Don't care about customers”

Written on: 27/07/2014 by emptyroom (1 review written)

Still haven't received my furniturte. They set delivery day...then didn't show, and tried to deliver the net week when no one was there. Terrible management. I would not recommend this place to anyone. As a matter of fact, after my home was finished, this room has remined empty. I tell my guests the order is coming from "we forgot to pick your funrinture pick.com"… Read Full Review

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