written by Cheesedoffcustomers on 08/07/2020
The initial part was good, delivered within 4 days of order. No issues there, but that's where it stops. The quality of the bed is awful and is absolutely not a reduced £900 bed. When I looked behind the drawer, there were nails sticking out everywhere. So we asked to return it and were given a number that is automated and states that it will take incoming calls. The support staff continually promise calls backs but they never do. Support staff respond to emails when Wowcher cc'd in but never actually call or fulfil their promises. The whole experience since delivery has been awful and is still not resolved. DO NOT Use this company.
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Customer53's Response to Cheesedoffcustomers's Review
Written on: 13/07/2020
Just submitted a review myself, divan base collapsed, would not refund or replace as past 6 months 'warranty'