Written on: 19/05/2022 by 98Greer (1 review written)
AVOID AVOID AVOID 0 STARS
0 stars, the company has no customer care what so ever. After being sold by the rep in buying these firm solid recliners and spending lots of money, after just 4 months you would think we have had them 4 years, the sponge has lost its padding and is like sitting in a bucket and does my back no good getting up. They send a guy out who clearly said (TO US) there was an issue with the larger foam seat pad and that there had been movement, but according to furniture village the report came back fine... we even have photo evidence..... after sending further emails and asking for a copy of this report they are now not responding, awful company. Avoid at all costs....
View yourself on tiktok
As rated by our community of reviewers
" Terrible Service " Read More
" Legal action " Read More
Written by mikeb345
" Poor Customer Service " Read More
" Great sofas and matching customer service " Read More
Written by NickyHopper
" Item never arrived, neither has the refund " Read More
Written by Josreview