Shocking & disappointing service

1.8 / 5
21% of users recommend this
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Lani1888's review of Dreams


“Shocking and disappointing service ”

Written on: 27/04/2021 by Lani1888 (1 review written)

Shocking and disappointing Service. Dreams charge £60 for assembly but the team they sent to build the whole set of bedroom furniture I purchased ruined the fabric, Scratched the sides of the bed, Left Stanley knife cuts with upholstery coming out, Ripped my carpet, shoved furniture across the room instead of lifting it, Left stains on my carpet and stated they don’t wear gloves.

I would not recommend this company or use it again as no goodwill or compensation offered for inconvenience, other than waiting too long to replace only some parts of the bed and furniture after several long phonecalls and chasing.

  • £1,200

    Goods purchased & cost

  • On time


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