Avoid this company - shocking customer service

★★☆☆☆
1.7 / 5
22% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

RobertHampton74's review of Bedworld - www.bedworld.net

★☆☆☆☆

“Avoid this company - shocking customer service”

Written on: 28/07/2020 by RobertHampton74 (1 review written)

I have so much I could write here but all I can say is avoid this company as they really do not have any customer service at all. Head office will not take calls and only accept emails and then they do not reply to them if you have any issues. We had everything go wrong with our order that you could think of but the best bit was when I called a store and I was told I was getting these issues because I was an "online customer". I was told if I had ordered in a store I would have had better service!

  • Bed

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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