Good after sales service

★★★★☆
3.6 / 5
65% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

E5hpy's review of Artelia - www.artelia-design.co.uk

★★★★★

“Good after sales service”

Written on: 13/07/2019 by E5hpy (1 review written)

We purchased the Mera M patio dining set and the Silverline lounge set and all arrived on time. Unfortunately after 5 months we noticed a few issues with the Mera table, we immediately contacted Artelia to explain the issues and they agreed to change the set without any fuss. The replacement was delivered promptly.

When contacting them I did receive a message saying the office hours and that they were currently closed, obviously I persevered and finally got through to discover it is a very small service department as most online shopping experiences are now days.

Over all the quality of the products are good and look great in the garden.

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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