TradePlumbing Reviews - www.tradeplumbing.co.uk

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★★☆☆☆
2.4 / 5
40% of users recommend this
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Latest Reviews

★☆☆☆☆

“Delivered cheap alternative, and won't agree to refund”

Written on: 17/12/2020 by colintd (1 review written)

I waited almost two weeks for a nice looking, but expensive aluminium towel rail, when I had been told it should arrive in 3-5days. I eventually received a cheap painted steel unit, very much like the reviewer on the 3rd Dec (so not a one-off picking error...) Given the run around via chat and email, and when I eventually spoke to someone on the phone I was told I had to use email, and not to call again! Similarly "livechat" person simply disconnected. Usual COVID excuses, but bottom line no… Read Full Review

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★☆☆☆☆

“Extremely Poor Performance & Service”

Written on: 07/05/2016 by Dowling475 (1 review written)

Mid January we ordered and paid for a designer radiator, several days later we were told it was not in stock but was expected mid February. We said this was OK but it had to arrive by 1st March (kitchen being fitted). No communication from Trade Plumbing so I chased them. Delivery was now due mid March. We ordered a double radiator in stead, they delivered a single. They picked up and after much chasing we got a radiator JUST in time. We were due a refund and 2 magnetic towel bars. I had to… Read Full Review

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★☆☆☆☆

“Terrible service”

Written on: 09/10/2015 by Hoof7 (1 review written)

I ordered a sink, bath and toilet to receive a bath a week later. Another week later no sink or toilet or email to notify me what was happening with my order. I then emailed them to ask what was going on, they replied to tell me they had no stock and there suppliers also. They could supply me a different set the following week at a higher price totally different from what I'd ordered. I then had to ask for a refund but they would not refund any of the £54 delivery cost. Whole order was a… Read Full Review

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★★★★★

“Effortless order - but an option to query delivery...”

Written on: 12/02/2015 by Wood1982 (1 review written)

Effortless order - but an option to query delivery time/date would be useful, given the size and weight of my purchase… Read Full Review

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★★★★☆

“Good service”

Written on: 07/10/2011

Very good service, second radiator I've ordered this year. Second one arrived one day later but customer service kept me informed of the delay. Will definitely use Trade Plumbing again!… Read Full Review

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