Tools-Paint Reviews - www.tools-paint.com

★★★★☆
4.4 / 5
85% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★☆☆☆☆

“had to phone to remind them to send my order”

Written on: 13/03/2019 by choc999 (11 reviews written)

to laid back for me, you would think in this day and age you order online and your stuff will be shipped the next day or the same day. not aweek later. still not recieved… Read Full Review

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★★★★★

“FANTASTIC SERVICE”

Written on: 10/03/2015 by ElsieSalisbury444 (1 review written)

Ordered paint on Friday and received confirmation email within 2 hours - paint arrived Tuesday lunchtime and I live 150 miles away in Somerset. Price was the best I could find so you can't get better than that. No complaints at all… Read Full Review

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★☆☆☆☆

“Customer Service Appalling”

Written on: 20/11/2014 by McDowell419 (1 review written)

I have never used a company so appalling, I have lost count of how many times I have had to call to organise a refund for the paint I returned. All I get is “yes I will deal with it personally” yes I will have to check that is has been returned to the warehouse” Last time I talked to him he was to refund "by the method I paid by" Still nothing. It has probably cost me more in phone calls than my refund is worth. Definitely, never use this company again… Read Full Review

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★☆☆☆☆

“Cheap but definitely not cheerful”

Written on: 08/10/2014 by qfWaugh370 (1 review written)

Items not in stock and they couldn't be bothered to call or email to let me know. 3-5 day delivery according to website however ot has been 4 days and item has not even been dispatched. Won't be using this company ever again… Read Full Review

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★★★★★

“Cuprinol Speical Colours”

Written on: 02/06/2014 by Maher60 (1 review written)

I have been looking for someone who could provide Cuprinol Garden shades in Wild Eucalyptus Colour. The guys at tools-paint.com have their own mixing machines and were able to make this colour and deliver it to my door. I also had some questions on application of the paint and there technical team was happy to spend time giving me free advice. Great service and very responsive will use them again… Read Full Review

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★☆☆☆☆

“Do not deliver”

Written on: 26/05/2014 by RebekahVance141 (1 review written)

Placed an order for 2 tins of Johnstones paint on 17/05, telephoned to chase up after receiving no update/contact on Thurs 22/05. Was told it would be despatched on Fri 23/05 as I needed it for the planned bank holiday long weekend of house decorating. Suffice to say was not delivered. To add insult to injury was charged delivery despite living in a free delivery location. Price seemed cheap, now know why.....they do not deliver!… Read Full Review

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★☆☆☆☆

“Awful, disorganised retailer that fails to deliver!”

Written on: 12/05/2014 by martynwb (1 review written)

This retailing is awful. They fail to deliver and when chased, claim that the product wasn't in stock. They give me a new delivery date, which is then not adhered to. One of the worst retailers I've purchased from!… Read Full Review

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★★☆☆☆

“Slow arriving paint”

Written on: 30/04/2014 by Daynaman (1 review written)

Ordered one tin of Johnstons gloss paint on 17 April 2014 and heard nothing until I e mailed on 24th to be told that the paint had been out of stock and had been ordered in and would be delivered the next day.Did not arrive and sent another e mail on 28 the .no response to that e mail but paint arrived the following day. Poor service and only thing decent was the price although this had a 4.95 delivery cost on top which certainly wasn't worth it… Read Full Review

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★★★★★

“Price & service”

Written on: 10/11/2013

Excellent price and speedy delivery… Read Full Review

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★★★★★

“Couldn't ask for anything more”

Written on: 08/11/2013 by aagurini (1 review written)

Excellent product and speedy delivery. The price including postage was less than on the high street. I found it so simple to place my order on the website and make payment,. The product arrived in tact and well wrapped and there was a discount voucher enclosed against on my next order. I would definitely purchase more products… Read Full Review

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★★★★★

“Johnstons Paint ”

Written on: 08/11/2013 by r33hal (1 review written)

Fast and prompt service, great products - perfect! jag… Read Full Review

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★★★★★

“unbeatable prices”

Written on: 25/10/2013 by amikew56 (1 review written)

I ordered various quantities of ronseal garden shades, I could not find them for a lesser price anywhere else on the internet, also with free p/p what more could you ask for, they were delivered , well packaged in a couple of days. What an excellent service, many, many thanks, I'll be back… Read Full Review

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★★★★★

“excellent fast delivery”

Written on: 24/10/2013

Quick efficient delivery thank you… Read Full Review

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★★★★★

“Good service.Good product.”

Written on: 24/10/2013

I have bought Cuprinol Garden Shade as a second pot. The first covered a new garden shed with one coat and I needed another one to seal it completely… Read Full Review

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★★★★★

“Great shop.I found very good deal compared to other...”

Written on: 24/10/2013 by oltion (1 review written)

Great shop.I found very good deal compared to other websites. I will strongly recommended to my friends to have a pick on you online shop, kind regards… Read Full Review

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★★★★★

“Best price I've found....”

Written on: 12/10/2013

Very pleased , fast delivery ... Best prices I've found on Mitutoyo products.. Would definitely use tool-paint again… Read Full Review

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★★★★★

“very good service, would recommend to family and friends”

Written on: 10/10/2013

very good service, would recommend to family and friends… Read Full Review

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★★★★★

“Order and delivery of paint”

Written on: 03/08/2013

The 2 different types of paint were easy to find on the website and were delivered promptly. The price was very competitive even when delivery charge was taken in to account. I would happily recommend this company to family and friends. All items arrived well packaged and in good condition. The range of paints available to order was extensive and plenty of colours available too… Read Full Review

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★★★★☆

“Good Value - Fast Delivery”

Written on: 02/08/2013

The price of the paint we ordered was the most competitive and really good value. The delivery was fast so we were able to get on with the job. We would recommend tools-paint to friends and family… Read Full Review

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★★★★★

“Excellent communication and service”

Written on: 24/07/2013 by AndyBel (1 review written)

Ordered 3 tins of decking stain on 18/07/2013 late evening. I phoned on 23/07 to check order progress and was told they are really busy and my order should be with me on 25/07 and it turned up today 24/07. Very pleasant person I dealt with, prices are very good compared to D.I.Y stores,and order was very well packaged. Will definitely use again and recommend… Read Full Review

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