Appalling

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  • Customer Service

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GenericUserName21's review of Tiger Sheds - www.tigersheds.com

★☆☆☆☆

“Appalling”

Written on: 07/06/2019 by GenericUserName21 (1 review written)

Appalling. Delivery was delayed, and when it finally was delivered it was delivered to the incorrect location of the house (at the incorrect time) - despite clear instructions and verbal confirmation beforehand. Following my complaint, I was told I'd hear back from them 'shortly'. Over a week later I called them, and was eventually told that there was nothing they would do unless I wanted to open a complaint via email. Had I not chased this up myself, I doubt they would have ever returned my call. My shed is still sitting outside the front of my house (with no access through the house) and now I've had to arrange a man with a van to drive it to the rear of the property - at a cost to me of £65. Pathetic.

  • £350

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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