written by RobLambert on 03/08/2018
I called their sales dept to check lead time for delivery of a cabin that I was going to order as it was 9 weeks until I had a week's holiday booked and wanted to build it then. I was told that lead time was about 6 weeks so no problem and I went ahead and ordered the same day.
I have just received their planned delivery date and it is 10 weeks after ordering. When I called them to query this I was told "we don't guarantee delivery dates" and as the shed was "in production", if I cancelled the order they would charge 25% which in this case is over £500.
I am now scrambling around trying to change my holiday from work and re-arrange school holiday childcare to fit in with their late delivery.
Only order from Tiger Sheds if you don't care when your order will actually turn up!
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