Worst customer service ever

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Ellyblues's review of The Range - www.therange.co.uk


“Worst customer service ever ”

Written on: 13/10/2021 by Ellyblues (1 review written)

LOrdered a garden storage box on line, arrived in July damaged. Contacted customer services immediately, despite several follow ups finally had a response beginning of September, apologising for the delay and asking if I had received my order.. I replied stating the order had arrived damaged and pointed out this was all in my email. A month later I had another response stating a new part would be sent out. It was but was damaged. I’m now being sent another part!

The time in which it had taken to send me 1 lined responses is beyond unacceptable. But I think what has annoyed me is the complete and utter lack of ‘care’. I know have several large garden storage parts that I have to dispose off and still not got a garden storage unit that is fit for purpose.

Very disappointing

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