The Malvern Collection Reviews - www.themalverncollection.co.uk

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Latest Reviews

★★★★★

“Malvern H/D Apex shed”

Written on: 08/04/2021 by PaulFred (1 review written)

On the 8th February 2021 I took delivery of a Malvern H/D Apex 19mm Redwood 8’x6’w Shed. l am very pleased with the shed, especially the colour of the treated timber, which I would like to keep the same as and when it need to be retreated. Would it be possible for you to let me know the name and colour of the treatment product you used, also a supplier in oder that I may purchase some. I have attached a photo of my shed in situ, in order that you can see the colour if required. l look… Read Full Review

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★★★★★

“Studio Corner”

Written on: 29/03/2021 by JohnDenman (1 review written)

We viewed the Malvern range at Coastal Garden Buildings, which is located near Christchurch, Dorset. We were looking for a garden room that would fit into a corner of our garden that faced south. We live close to the sea and although we are blessed with sunny days for most to the year there is often quite a strong breeze. The Studio Corner met our requirements exactly. We chose the 8’x8’ size. This provides comfortable space for two armchairs and a table. Ideal for relaxing at any time of… Read Full Review

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★★★★★

“Shed with Log Storage Area Perfect Addition ”

Written on: 25/03/2021 by AniyaGrady (1 review written)

I have had my Malvern Heavy Duty Shed for a few weeks and properly moved all my stuff in, all my gardening bits, lawn mowers, bikes, kayaks, paddleboard and garden furniture plus lots more paraphernalia. I have to say with the additional side area for all my logs it is the perfect addition to my garden! It looks absolutely stunning, I am sure all my neighbours are very jealous of it, the beautiful paint colour finish and slate effect tiled roof I decided to opt for. It was the perfect ordering… Read Full Review

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★★★★★

“Excellent customer service from start to finish”

Written on: 24/03/2021 by TonyWhite19 (1 review written)

We recently bought a Kew Collection, Victoria model, from The Malvern Collection. From the initial order placement through to the final installation we have been delighted by the level of customer service we have received from everyone involved. We would especially mention the person we dealt with in the Sales team and the installation team who were all a credit to the company… Read Full Review

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★★★★★

“SUPERB THROUGHOUT”

Written on: 23/03/2021 by Keyhaven (1 review written)

From start to finish The Malvern Collection have been excellent. Their two men arrived on time and put our Clifton Summerhouse together. They were polite, efficient, worked hard and were real professionals. Their finishing touches and then their cleaning up afterwards could not be faulted. The summerhouse is superb and we could not be more pleased. A very big well done and thank you to the whole team… Read Full Review

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★★★★★

“Malvern Pent Shed”

Written on: 18/03/2021 by Malvernhils (1 review written)

Extremely pleased with our new shed from The Malvern Collection. Being excited by a new shed seems odd, but as a keen gardener this was to be an important addition to the garden. From ordering, to delivery and completion, the company were excellent. Extremely helpful in deciding what features to have, and very flexible when I wanted to make some changes before production began. The advice about the base was clear and helpful in preparing for the site. The team that did the onsite build were… Read Full Review

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★★★★★

“My New Hanley 10' x 8' Garden Studio”

Written on: 16/03/2021

I am sitting in my new Hanley garden building and have to say I am extremely delighted with the superior quality design, manufacturing and installation of the Malvern Collection product. It has far surpassed my original expectations. It has added a whole new dimension to our daily life. I was particularly impressed with the installation team whose professional teamwork was as impressive as it was exemplary. I am so glad that I chose Malvern over all the competition that is currently in… Read Full Review

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★★★★★

“Studio pent with storage shed”

Written on: 26/02/2021 by Tay97 (1 review written)

I cannot recommend Malvern enough . From start to finish the process was seamless and every member of staff we had contact with where helpful , polite and organised . The 3 gents who came to build where a pleasure to have around . Hard working , polite and all with a smile . Top marks Malvern . You have made what we thought would be a stressful decision a total breeze and cannot thank you enough :)… Read Full Review

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★★★★★

“Summerhouse satisfaction from Malvern”

Written on: 23/02/2021 by Leighampig (1 review written)

We had our Astwood summerhouse put up in the garden on Tuesday by three guys. We just wanted to say that we are not only delighted with the end result but that the three guys were a pleasure to have working for us. They were polite, friendly, efficient and very hard working. We were pushed to get them to stop for a break let alone a coffee. We intend to get a shed from you shortly once we get the base and garden prepared for it and would be more than happy to have the same three guys back… Read Full Review

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★★★★★

“Exceptionally good product and service ”

Written on: 22/02/2021 by RichardCraddy (1 review written)

The Malvern Collection is a very impressive supplier. We purchased our Garden Room from GBC at Cirencester, where the staff are well trained, pleasant and the displays are attractive. Given the easy to understand and well presented Malvern Sales Literature the process of selecting our options was straightforward. Malvern promptly acknowledged our order and provided a delivery date. The Malvern process of confirming the details of our order is very structured and timely. The building was… Read Full Review

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★★★★★

“Great shed, great installation service”

Written on: 10/02/2021 by kenfusca (1 review written)

The lead time for our Malvern H/Duty Pent CEDAR was quite long, but the wait was well worth it. The build quality is superb, frame is solid with plenty of cross bracing and all framing is smooth to the touch, triple hinged door, everything feels solid and reliable. We had Malvern install it, which is good value. It took two of their people less than one hour, no mess, no fuss, no hassle, polite and definitely knew what they were doing. The cedar option is not cheap, but you really get what… Read Full Review

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★★★★★

“Excellent service and product”

Written on: 01/02/2021 by Gardener47 (1 review written)

We took delivery of our second Bewdley Apex Shed from Malvern last Friday. Our first Bewdley had finally given up the ghost after over 30 years of service. The team of 3 lads had it erected in no time and, like the first one, it is an excellent standard and should last us at least another 30 years. Thank you Malvern for such excellent and professional service especially during Covid Lockdown. We had to wait a little longer for delivery because of Lockdown but it was worth the wait. I can… Read Full Review

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★★★★★

“Wonderful Summer House”

Written on: 09/12/2020 by Dickymint3 (1 review written)

We purchase the Aston display summer house from Smile in Cheltenham in August this year. Its been a long wait for it to be delivered but it has been worth the wait. Firstly may I say that we had excellent service for Cathy in the local office. She has been most helpful in responding to our various questions. Today the Malvern term installed the Aston in our back garden, the team of three came at 7.30 am spot on time. They worked hard thought rain and difficult conditions, what a team, hard… Read Full Review

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★★★★★

“Bloomsbury Garden Retreat”

Written on: 13/10/2020 by HugoLong1982 (1 review written)

I bought the Bloomsbury Garden retreat from Malvern which they installed last week. It is absolutely beautiful and we’ve had compliments from both neighbours and friends already. Not only does it look beautiful outside but sitting inside is a great pleasure as it makes us feel very special indeed. The three men from Malvern who put up the building were a delight to deal with- polite and respectful as well as extremely hard working and skilled. We had full support from the Malvern office which… Read Full Review

Malverncollection's Comment

Written on: 14/10/2020

Thank you for your lovely comments.
The Malvern Collection

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★☆☆☆☆

“Bad roof design”

Written on: 07/10/2020 by JoandTonyShuttleworth (1 review written)

Purchased the Martley Summerhouse with an Apex roof supplied with completely the wrong assembly instructions, terrible roof design, unable to contact them for advise, only contact number is for either sales or accounts and was told they were stock taking and therefore unable to find anyone who could help for at least a week Would not recommend to anyone And would never purchase anything from them Again Appalling after sales… Read Full Review

Malverncollection's Response to JoandTonyShuttleworth's Review

Written on: 08/10/2020

Apologies you have had a bad experience with your delivery only Malvern Collection Martley garden room.

I will pass your thoughts on to the relevant department with regards to the assembly instructions. We are aware they are in need of updating and improvement. It is quite rare for our customers to take their garden rooms delivery only, our Customer Service Advisors will also make sure customers are aware that we do have people technically minded, ex-fitters in the offices that can help customers verbally with any installation queries.

Unfortunately, with the current climate, low staffing levels due to Covid, the end of year stock take which must be done legally, we were unable to return your call as quickly as we would have liked and we apologise for this.

Due to your issues, we are happy to return to you and install the building at no additional cost to yourself if not installed already, or return and check the work carried out by yourself and correct the installation if needed.

Please do call the Customer Service Office if you wish to discuss this further.

Kindest regards
The Malvern Collection


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★★★★★

“Fantastic Service from all thank you!”

Written on: 07/10/2020 by IThomson (1 review written)

I would strongly recommend the Malvern Collection having just received my pent studio which is actually a beautiful well made structure. The service from start to end was great, they were very knowledgeable and communicated throughout. Even when I got the base size wrong they were calm and ensured that I got the next available date with no fuss or bother. The guys installing it were very pleasant and put it up in 1.5 days. The building has been much admired and the kids are loving the extra… Read Full Review

Malverncollection's Response to IThomson's Review

Written on: 08/10/2020

Thank you for your lovely comments.
The Malvern Collection

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★★★★★

“Studio Pavilion garden room, simply the best!!”

Written on: 29/09/2020 by ShirlWilkie (1 review written)

We decided that our garage was in desperate need of repair, needing new doors, replacement roof and considered what we actually had in there. My sister already has the same Malvern Studio Pavilion, she bought it at the Ideal Home Exhibition a couple of years ago and I was quite impressed with the quality. We made the decision to take the garage down and put the Studio pavilion on the same footprint. After discussion with one of your sales team, we were advised to make the area level, apparently… Read Full Review

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★★★★☆

“Studio Corner Summerhouse 8' x 8' ”

Written on: 26/09/2020 by Excelgent (1 review written)

We had been looking for some time for a garden room. A garden pod had been in our sights for some time but the high price, no electrics and relative lack of comfort when you actually sat in one put us off. Then we saw this summerhouse as a display item at a local garden centre; it had the higher-than-basic specification (double glazing, insulation, solid floor) we were looking for and was on offer at a reduced price as an ex-display item. Installation went well, with electrical wiring placed… Read Full Review

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★★★★★

“Lovely company to deal with”

Written on: 25/09/2020 by emmag1984 (1 review written)

Purchased an Arley Pent. 8 week waiting time. Simple and clearly costed brochure attracted me. Simple quote process, instructions ahead of install date were clear and easy to follow. All dealings professional, competent, timely and friendly. The guys turned up to install exactly when they said they would, really pleasant and efficient. Finished product is sturdy and good looking, and have been left with a tin of matched paint for small touch ups required over time. All queries have been… Read Full Review

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★★★★★

“Beautiful building with fantastic service from Malvern.”

Written on: 24/09/2020 by Apples19 (1 review written)

Just wanted to say a big thank you to the guys who came to build our office, they were extremely efficient, friendly and helpful. Everyone who I’ve spoken with at Malvern has been fantastic, I’ll be highly recommending to anyone… Read Full Review

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