The Malvern Collection - www.themalverncollection.co.uk

We purchased an ex-display garden room from a local garden centre (12 months old). Malvern dismantled it and re-erected it in our garden. The work was completed quickly and tidily by the time they finished, the building looked brand new. Lovely lads as well. Can't fault the product or the service.

From start to finish the process has been professional and very smooth. I am delighted with the shed. It was an ex demo that needed to be disassembled and rebuilt. It is good as new. Great job guys!

Purchased a 6x4 pent shed in an end of season sale so was able to get a good saving on a price which included installation. It just meant delivery was a few weeks longer. Very pleased with quality of the shed and with the installers, who had the thing unloaded and erected in the time it took me to make them a cup of tea. The shed is robust and shows no signs of leaking, everything is square the inclusion of a window in the spec is a welcome feature. Had a couple of conversations with the customer services team and also found them to be helpful and friendly. All in all I’ve been very happy with Malvern.

Purchased a 6x4 pent shed in an end of season sale so was able to get a good saving on a price which included installation. It just meant delivery was a few weeks longer. Very pleased with quality of the shed and with the installers, who had the thing unloaded and erected in the time it took me to make them a cup of tea. The shed is robust and shows no signs of leaking, everything is square the inclusion of a window in the spec is a welcome feature. Had a couple of conversations with the customer services team and also found them to be helpful and friendly. All in all I’ve been very happy with Malvern.

We are very pleased with our Malvern Pent Summer House. We felt that we got a good price and the installation team did a brilliant job in putting it all together! It looks very good in our garden. Thankyou.

Great service. The installation team were friendly, professional, and communicated clearly with us. They'd noticed that the ex-display we had purchased had had some wear and tear so replaced the flooring and touched up the paintwork so it looked as new.

My summerhouse was efficiently delivered and installed on 13th Aug. I have chosen an insulated, double glazed version and am very pleased so far. The structure seems well made and is watertight, although I have noticed puddles on the roof after rain. The finish is good and spare paint was provided. The contact with the office was very good and the person I spoke with very helpful and clear. I would recommend.

Serious defects, paintwork cracking and bubbling, with knots bleeding through and excessive shrinkage, door hinges out of alignment and broken parts, gaps in the fascia allowing water ingress. There is no accountability, endless delays. ( 14 months ) we spent over £24k. If you’re considering spending thousands on a garden office building, I strongly urge you to shop around. Malvern has provided a truly terrible customer experience over a 14 month ordeal, that still remains unresolved.

We’re happy! We were looking to replace an existing rather tired shed with something slightly larger & more substantial. We visited the local Malvern centre and the representative was extremely helpful, helping us to order what we wanted. A shed but with insulation & double glazing. He stressed we must ensure our existing concrete base was satisfactory before the erectors turned up to avoid a charge for a wasted visit. Impossible to do until the old shed was removed. Once exposed, we thought the base was mostly okay but there was some unevenness which concerned us. The representative offered to check the base, came out, also expressed some concern, liaised with the factory & suggested a solution - a sub frame at an additional cost of £189. We accepted this to avoid problems during installation. When the fitters arrived, they decided that the sub frame was unnecessary & provision of some spacers would be sufficient. The shed was erected quickly, without any further issue and on completion the fitters confirmed on the installation note that the base wasn’t needed. Within 3 days, the £189 was re-credited to us without us having to follow up. The shed seems of good quality & suits our needs exactly. It’s been pre-wired for power & lighting in the positions we requested as part of the installation and our electrician will install the fittings & reconnect the power supply. The question about the existing base suitability was a concern and it did feel that Malvern were a bit inflexible initially but we could appreciate that an inadequate base could waste a complete day for their installers. In the end, Malvern’s representative & fitters were very helpful and all was well.