SimplyPatioFurniture - www.simplypatiofurniture.co.uk

This is the worst experience of buying from a company on the web I have ever had...

Ordered a parisol and base, which was 'in stock' on their website. I then received a 'despatched' email. This was followed by an email stating the base was out of stock and to select another one. Selected a new base and was advised it would be despatched.

The parisol arrived with no base. After numerous emails I was told the base was despatched seperately, but they would not confirm a carrier or tracking number. Surpise, surprise.. still waiting for the base.

And as for their customer service. If you ring you just get an answer service. And they only appear to reply to emails if they have to.

i am in the process of taking this company to court for failure to provide the goods which i have paid for - a garden set which cost over £400 - i have spent hours and hours chasing these clowns - with no resolution and most of the time no response from them. They are the worst company i have ever dealt with and have acted in the most un-professional manner - i will post this on as many consumer site as i can to try and warn prople to stay away from them - i cannot stress enough how bad this so called company is , they have lied and tried to blame everyone else - AVOID AT ALL COST