Do not stock even simple tools.

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Screwfix www.screwfix.co.uk
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brakenoodle's review of Screwfix www.screwfix.co.uk

“Do not stock even simple tools.”

★★☆☆☆

written by brakenoodle on 15/06/2017

All I wanted was ONE single Phillips screwdriver. Not a rarely used, obscure imperial sized tool but probably one of the most common tools in any tool box, anywhere. I went into a Screwfix and was told that single Screwdrivers have to be ordered on a 'next day' basic. I was speechless! We are talking about a Phillips screwdriver! They were happy to sell me a screwdriver set from stock but this is not what I wanted. Obviously, I left and got my screw driver elsewhere, off the shelf. Silly policy Screwfix, very silly.
I also don't take lightly to being called 'mate' by their counter staff.

  • One screwdriver but not in stock

    Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

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Duke_Nukem's Response to brakenoodle's Review

Written on: 06/02/2018

Phillips screwdivers and screws are deprecated these days. For one thing the driver rides out of the screwhead as the torque increases (amazingly this is a deliberate feature). Pozidriv is the prefered standard, at least in Europe.

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