Awful Service

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★☆☆☆☆
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From 6 reviews
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  • Customer Service

  • Quality of website

  • Value For Money

36McKee's review of Robert Dyas www.robertdyas.co.uk

★☆☆☆☆

“Awful Service”

Written on: 28/02/2021 by 36McKee (1 review written)

4 main problems:

1. They charged me for delivery when their website was promoting free delivery

2. The product they sent me was broken

3. They wanted me to sit in all day between 8-6 for them to collect their own broken product

4. They then declined to correspond further as they said I was not contacting them from the same email as on the order.... I only have one email and purchase confirmation came to that email so I have no idea what they mean. They told me to phone.... there is no number on their website. They told me to "live" chat.... I never heard back.

  • Kitchen bin

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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