Poor product & customer service

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Carol1106's review of Primrose - www.primrose.co.uk

★☆☆☆☆

“Poor product and customer service”

Written on: 12/02/2020 by Carol1106 (2 reviews written)

Just wrote a review and when submitted got message to say page unavailable. Typical if Primrose and not surprised. Water feature delivered with faulty pump and took over a month to replace . Water feature blew over in mild/moderate winds . Not fit for outdoor use. I’ve had to put sandbags behind it to stop from blowing over and unsightly . Customer services dismissive and quite rude .

  • Water Feature

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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