Buyer beware DO NOT BUY FROM THEM

Click here if this is your business
★★★★☆
3.8 / 5
75% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

marc-andrruncie-unger's review of Primrose - www.primrose.co.uk

★☆☆☆☆

“Buyer beware DO NOT BUY FROM THEM”

Written on: 08/06/2019 by marc-andrruncie-unger (1 review written)

Both plants in my order were of substandard quality and I've tried to report this to the seller.

The pink currant has an aphid infestation on arrival

The gooseberry has white fungus

I've tried reporting this to the seller and spent 3 times nearly an hour on the phone. Every time I got to the "you are next in line" it went to put me back at the end of the queue.... from number 18 to 26 in line.

I also sent them an inquiry through their website requesting a call-back on the 31st of May... a whole week ago without as much as an udpate or what they want me to do...

I have now reported this to my credit card company for compensation.

  • pink currant and gooseberry

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0