Power Tools UK www.powertoolsuk.co.uk

Power Tools UK www.powertoolsuk.co.uk

User reviews
2.3

Customer Service

1

Durability

1

Ease Of Installation

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Power Tools UK www.powertoolsuk.co.uk

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Power Tools UK www.powertoolsuk.co.uk
2.6 5 user reviews
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2.3

Customer Service

1

Durability

1

Ease Of Installation

1

Ease of Use

1

Image Quality

1

Layout of shop

1

Quality of service

3

Quality of website

1

Range of Products

1

Scent

1

Service & Support

1

Style

3.5

Value For Money

User Reviews

Nobby1963
1

Value For Money

1

Customer Service

1

Quality of website

1

Service & Support

1

Durability

1

Ease of Use

1

Layout of shop

1

Quality of service

1

Style

1

Ease Of Installation

1

Image Quality

1

Range of Products

1

Scent

Cannot be relied upon to fulfill your order !

After placing an order on Saturday morning and paying for a 2 battery and charger combo, I checked the status of my order on the following Monday morning. Your website said my order was processing. At the same time I could see that the same item was still available to order. Around lunchtime I received a refund of my payment into the bank account. I had heard nothing at all from Powetoolsuk. I called after again checking the status of my order - it was still processing. I was told over the phone that you had run out of the item ordered. I explained that the item was still available to buy that morning and asked to speak with a manager. The manager did not seem at all interested and restated that you had sold out. I asked if orders had been fulfilled in the order they had been received and he did not answer. How can a business run an online sales system that allows customers to order products that are not in stock ? As of now - Tuesday afternoon - my online order still shows as processing ! Terrible customer service. I certainly would not buy from you again but I had planned to place further orders before this experience.
bentleymum
5

Customer Service

5

Quality of website

5

Value For Money

No Issues At All

Bought a Dewalt cordless drill Friday afternoon and it arrived early Monday

Cannot fault these guys

Petecox1978
1

Customer Service

3

Quality of website

3

Value For Money

Rubbish Service

My brother placed a few orders with this place for many thousands pounds worth of tools for his new company. They took the money off his card and then cancelled the orders. He called them up to see what the problem was and they thought it may be fraudulent transactions so cancelled the order and sent the money back to his bank. They did not even bother to call him but he had to call them and the guy at the other end was very rude. Their loss as it was 6k of sales. Poor service!

arfagtop

Pas Fiable

encaisse des payment et apres vous demande des justificatif banquaire par mail incompreenssible

ne repond pas au mail 1fois sur 2

pas de nouvelle pour la livraison aucune evolution de la commande sur la page pas de suivi

peut être moins cher mais trop lent question livraison

ca va virer an litige paypal

Cash in hand of the payment and after you ask for documentary evidence banquaire

Does not answer the e-mail 1fois on 2

No piece of news(short story) for the delivery no evolution of the command(order) on the page no follow-up

Can be cheaper but too slow question delivery

That is going to transfer(fire) the year paypal dispute

sodonnell
5

Value For Money

Good Service

Bought the Dewalt saw Monday 3pm arrived Tuesday at 9.15

that's service

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