PlumbTap.com Reviews - www.plumbtap.com

★★★★★
4.7 / 5
94% of users recommend this
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  • Value For Money

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Latest Reviews

★☆☆☆☆

“Terrible customer service no returns ”

Written on: 07/10/2015 by Roche160 (1 review written)

Their toilet seats are non returnable which is not clear when ordering. Says fits most toilets but we have 2 different ones and their adult child seat fits neither. They are refusing to refund. We will try calling everyday to try and get our money back. At 23.50 not cheap for a rubbish toilet seat that is unfit for purpose. We could really do with our money back but it seems they do not care about selling unfit products to their customers. Stay clear of this company… Read Full Review

Woardy's Comment

Written on: 24/11/2015

I'm a plumber and buy many products from plumbtap, including toilet seats. You obviously didn't read the description very well as each toilet seat has the measurements included and they clearly indicate that you cannot return the seat if you have removed it from the wrapper. Seriously, would you want a toilet seat sent to you that was returned by somebody, I wouldn't!

I'm guessing you just ordered the seat believing that all toilet seats are the same size, a regular question my customers ask me.

So get a grip, this is more about your failure to read the product description and measure your toilet pan than that of plumbtap.

Let this be a lesson to you, whenever you buy anything online read the decriptions and if you are unsure, phone the company and ask for advice, it will save you a fortune.

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★☆☆☆☆

“Goods broken on arrival”

Written on: 08/03/2015 by 75Reeves (1 review written)

I ordered ceramic brush holders which were broken on arrival, Plumbtap refused to refund or replace… Read Full Review

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★★★★★

“Why buy from Plumbtap”

Written on: 20/11/2014 by Sladey468 (1 review written)

I was pleased to receive the correct items I ordered in perfect condition in two days. Thank you very much for your fast and excellent service. I could have bought my Mira Logic shower parts a little cheaper elsewhere but I chose Plumbtap because they didn't add a massive surcharge to shipping costs because I have an AB post code, in fact they charged me nothing extra. Just the same price as the usual delivery companies charge anyway including the post office. I think it's discriminatory when… Read Full Review

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★★★★★

“Water heaters ”

Written on: 20/09/2013

I purchased a couple of competitively priced electric water heaters from Plumb tap via Amazon. Excellent service, they were delivered well packaged the next day… Read Full Review

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★★★★★

“Plumb Tap - Brilliant Price & Service”

Written on: 23/08/2013 by jezwatson (1 review written)

I needed a Salamander ESP 100 CPV pump to replace a pump that was over 4 years old. I needed it urgently since there was insufficient water pressure throughout the house with the exception of the kitchen sink. The urgency was further compounded by the arrival of a newly born baby. I found the exact pump at a very good price at Plumb Tap, who stated that an order placed before, I think it was 5:00pm, would definitely be delivered the next day. a UPS arrived at 10:30 the following morning… Read Full Review

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★★★★★

“Aqualisa shower head”

Written on: 12/08/2013

Broke the above part whilst cleaning the shower and tried to patch it up with glue and tape, but to no avail. Looked online and gulped at the cost of the spare part on the Aqualisa website. Then found Plumbtap ... the part came within 24 hours, brilliantly packaged and some £25 cheaper than the retail price. Result. Thanks… Read Full Review

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★★★★★

“Aqualisa Sliding Handset Holder (99) 215001 - White”

Written on: 29/07/2013

Very impressed with price, communication and speed of delivery. Thanks :)… Read Full Review

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★★★★★

“Mira Excell 903.33cartridge”

Written on: 06/07/2013 by Geitadave (2 reviews written)

Fantastic service, ordered Friday afternoon, delivered Saturday morning well packaged. Great price and I particularly like the included delivery, ie what you see is what you pay, unlike others where the price seems cheaper until you get to checkout and find a whopping delivery charge or also that the price quoted was + VAT. Your price net was among the cheapest. Genuine MIRA part, fitted and works great - I am clean again!!!! thank you very much… Read Full Review

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★★★★★

“Outstanding service - and the cheapest on the web!”

Written on: 05/06/2013 by JJWhite (1 review written)

I recently needed to purchase a replacement shower pump - our old one had failed the week before a family event where we were due to have people staying with us. I was skeptical because Plumbtap's pricing was the lowest I could find anywhere but I gave them a call to check stock. The lady I spoke to was very professional and helpful. Got the pump delivered within 1 working day as promised, and it was packed very well and in perfect working order. Highly recommended!… Read Full Review

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★★★★★

“Mira shore hose”

Written on: 27/03/2013 by Auntieflo (1 review written)

hank you so much. Ordered a replacement hose on Monday, and received the new one on Wednesday. Fantastic. It fits, does the job, and is the correct part for my shower. there were even replacement washers supplied if one size didn't fit properly. Nicely packaged and a leaflet enclosed with PROPER WORDING, not just pictures to try and fathom out. Great service from your company… Read Full Review

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★★★★★

“Great service”

Written on: 27/03/2013

Thank you for a very fast delivery and good communication… Read Full Review

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★★★★☆

“Salamader Shower Pump”

Written on: 25/03/2013

We ordered a shower pump from PlumbTap on line at a very competitive price late Tuesday evening. We received an e-mail the next day confirming order and later an e-mail to say order despached. I made a phone call to Customer Services requesting delivery date and a very helpful young lady said Friday/Monday. In fact it was delivered early Friday morning. A very helpful and speedy service throughout, would recommend this Company to others… Read Full Review

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★★★★★

“superb service”

Written on: 23/03/2013

order mira part of an other company after 18 daysasked for refund ordered same part of plumbtap on tuesday 3pm said part arrived thursday 11am thank you… Read Full Review

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★★★★★

“Excellent service, fast delivery”

Written on: 14/03/2013 by ibishop (1 review written)

Ordered a Mira Advance shower around 3.00pm by 'phone. Sales team thought it would be too late for next day delivery but promised within 48 hours. Given time I placed order this seemed reasonable. In the event, item arrived with me in Scotland the following afternoon well packaged. Excellent service at extremely competitive price. I would have no hesitation in recommending this company and would definitely use again… Read Full Review

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★★★★☆

“Good price, good service”

Written on: 12/03/2013 by Nomsk (2 reviews written)

The day after I ordered shower unit I received a polite email advising item was out of stock, but should be with me by the end of the following week - it actually arrived on the Tuesday. Can't fault the price or the service. would have given 5 stars but the box containing the unit was slightly damaged and the security tape was not intact [nothing missing tho']. Wouldn't hesitate to use company again or recommend to family/ friends. I've stated that the goods are good value for money, but as the… Read Full Review

Nomsk's Response to Nomsk's Review

Written on: 31/08/2013

Since writing the above review the shower has been installed and has been working perfectly for 5 months.

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★★★★☆

“Very Good”

Written on: 01/03/2013

Prompt delivery & reasonable price… Read Full Review

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★★★★★

“Competitive price and super fast delivery”

Written on: 19/02/2013

I ordered a Salamander shower pump, fully expecting to wait a week for delivery. Not only was the price competitive, the pump arrived within two days. I would definitely use Plumbtap again… Read Full Review

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★★★★★

“As good as it gets”

Written on: 14/02/2013 by Patch_Bear (1 review written)

Good product range, very competitive prices and excellent service. I ordered the wrong item (misleading instructions from tradesman!!) but placing a new order and reyurning the unwanted item couldn't have been easier. Efficient, helpful, courteous and refund came through promptly. Would use gain. Many thanks… Read Full Review

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★★★★★

“Super fast delivery”

Written on: 07/02/2013 by scotty16 (1 review written)

Just a quick note to say how pleased I was with my recent purchase. Not only was your price very competitive, it was delivered in 25 hours, is that a record ?. Thank you very much. … Read Full Review

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★★★★★

“I'm very impressed!”

Written on: 25/10/2012

I shopped around and found PlumbTap the cheapest for a replacement hose for my Aqualisa shower unit. It was a no-brainer, same product for the cheapest price! Ordered on Sunday, confirmation that the product had been dispatched on Monday and it arrived on Tuesday! Will certainly recommed this company for the above alone!… Read Full Review

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