Customer Service Non-Existent - AVOID

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glencot's review of Mow Direct


“Customer Service Non-Existent - AVOID”

Written on: 12/09/2020 by glencot (1 review written)

I placed an order for a ride-on mower and a mulching kit. The mower turned up as ordered. The £150 mulcher that was delivered was clearly used and second-hand. The cover that had been promised did not arrive and the manual was for a different mower. They do not answer the phone and have ignored 4 emails. I have now passed the matter to my credit card company to reclaim money. Thanks goodness the problem wasnt with the mower itself !!!!!

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