Poor Build Quality, Warranty Excuses

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robnz's review of Mow Direct www.mowdirect.co.uk


“Poor Build Quality, Warranty Excuses”

Written on: 02/09/2019 by robnz (1 review written)

I purchased an Oleo Mac G53-TK self propelled lawnmower in April 2106, after only 3 years of use and having been kept in my garage when not mowing the lawns the handle has sheared away from the chassis of the mower. I contacted Mow Direct (actually now Chipperfield GM) to complain but I have been fobbed off with the excuse that as it has not been serviced annually the warranty is not valid. Now if it was a mechanical problem I would fully understand and accept this answer, but we are talking about the build quality of the machine where no amount of servicing would have made a difference. My advice - make sure you read the small print about the warranty restrictions and avoid Oleo-Mac machinery and Mow Direct/Chipperfield GM as this really is poor service

  • Oleo-Mac G53-TK Petrol Self-Propelled Lawn Mower

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