One of the few remaining places to order cut to length metal of all sizes, grades and shapes Keep it rolling

Ordered items at a very good price and they were delivered very quickly in 2 days, Very good service.

We recently purchased Coffee Logs from Mackays which were very competitively priced and very impressively, delivered the next day. Can't fault Mackays, can't comment on the logs yet, it's not been cold enough to use them!

Very happy, found a Darlac tool for a good price, and various more useful pieces on the website. Was quickly dispatched and arrived safely

Exilent website great delivery on time and was kept informed of my orders progress

I received very prompt delivery but my purchase arrived clearly badly damaged by the courier. I sent an email with photos including the packaging and received a replacement in two working days. Excellent service.

This is a traditional company doing a specific thing very well. What's surprising is if you set a basic standard of quality for your tools, you'll be hard pressed to find them cheaper than here.

Have bought from Mackay's on several occasions. Good products. Good prices and now home delivery too. Will purchase again in future.

A great online service with Mackay's easy to use and find items, dispatch was super fast as well, well recommended Thank You.

Looked for ages to find replacement Abru Bucket Ladder Hook. Finally found on Mackays! Ordered online - prompt email response to confirm. Great despatch -arrived Sat morning in time for outside decorating with the good weather! Will definitely order again - extremely pleased!

Ordered some aluminium angle on line. Initially sent the wrong length but after a quick phone call was resolved and right length sent at no extra cost. Reasonable prices as ever and good advice always given when asked for.

I found the ordering process really easy and I was able to find what I needed quickly. The order process was also very efficient and my order was delivered in two days. Well done to McKays

Excellent service, price and fast delivery. What else could you want. Will use again and I would recommend this company.

I have been using this company off and on for the best part of 50 years, mostly because of the depth of stock, but also because one or two of the people serving have expertise. It's never been particularly friendly, but yesterday they reached new heights of customer disservice; I went in intending to spend about £400 on a good new Trend router and some bits. Problem: the bits were behind the counter (as are much of the goods) and customers not allowed in. Not allowed, that is, except accompanied by a member of staff. Why? Health and Safety. Covid. So how is that different from us all being in the shop together? And is browsing with someone else supervising you safe, or helpful? While another customer might be needing service? Eventually, having come up with this absurd explanation, and after a big sigh, a server agreed to go and look for another item I wanted. I saw him looking (he clearly didn't know exactly where it might be or if you stocked it), and after a time I got fed up with waiting and walked. If you are not offering expertise or friendliness or helpfulness, why would we use you when there is Toolstation, Screwfix, and the other large well run but impersonal organisations? The general impression you give is that customers are an annoying interruption to your normal daily business.

One of the last places where you have to wait while the blokes finish their pointless chat before serving you. Then not knowing what you want and going off to ask someone else. Then returning and saying no mate we don't do those. Strange, I've bought them here before and can see them behind you. Ah well, off to Clifton Road where TLC, Toolstation, Screwfix etc will have what I want.

Thanks to Mackays I have been able to unblock my kitchen sink on Good Friday during the lockdown. Thank you!

Price Gouging on Amazon.co.uk as the company "tools247" with an 800% markup on toilet paper. Selling 35p per roll toilet paper for £3.70. Morally wrong, yes, but also currently illegal under the Uk Anti-profiteering Act. What kind of company takes at advantage at a time like this? Shame on you Makay. Shame on you.

Bought a product from there. Arrived with manufacturing defect & broke on first test. Other faults present. Originally, Mackay's sounded as though they didn't want me to return the product, but to have myself repair it. When they agreed to have it returned, they then sounded as though they would rather repair or replace than refund me. I wanted a refund. It took about 3 weeks to refund after numerous phones calls and emails. Needless to say I won't be buying from them again.

Called in needing some more fasteners. The type I needed were obsolete it turned out, but armed only with my naff description of usage and a specimen, the staff sourced a perfectly serviceable replacement, brilliant!!!

Makays are the must-go-to location to find replacements for all those missing or damaged fiddly fixtures and fittings. They have never failed to find what I need and have been incredibly helpful. Always so knowledgeable and helpful too. Nothing is too much bother including digging out a glued in jammed up fitting that needed replacing. Lots of elbow grease and a new fitting for the princely sum of 86p!