Wouldn't Shop There Again

★★★★★
4.7 / 5
94% of users recommend this
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422Crouch's review of Mackays of Cambridge www.mackay.co.uk

★☆☆☆☆

“Wouldn't Shop There Again”

Written on: 09/01/2020 by 422Crouch (1 review written)

Bought a product from there. Arrived with manufacturing defect & broke on first test. Other faults present. Originally, Mackay's sounded as though they didn't want me to return the product, but to have myself repair it. When they agreed to have it returned, they then sounded as though they would rather repair or replace than refund me. I wanted a refund. It took about 3 weeks to refund after numerous phones calls and emails. Needless to say I won't be buying from them again.

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